About the role
Location: Remote (US-based)
About Canix:
Canix is a premier software platform designed for the cannabis industry, providing seed-to-sale solutions for cultivation, manufacturing, distribution, and retail. Our mission is to help operators streamline processes, stay compliant, and increase efficiency across the cannabis supply chain. As Canix continues to grow, we are seeking experienced and driven professionals to join our team and help ensure the successful implementation of our software solutions.
Role Overview:
We are looking for a highly motivated Senior Implementation Specialist to join our growing Implementation team. As a Senior Implementation Specialist, you will be responsible for overseeing the successful implementation of Canix’s software solutions for new and existing clients. You will work closely with clients to understand their unique needs, configure the system to meet those needs, and provide support during and after the implementation process. The ideal candidate will have strong project management skills, a deep understanding of SaaS platforms, and a passion for ensuring customer success.
Key Responsibilities:
- Lead Client Implementations: Take the lead on complex, high-impact client implementations from start to finish, ensuring smooth deployment of Canix’s software solutions.
- Client Consultation: Work closely with clients to understand their business processes, requirements, and goals, and provide tailored solutions using the Canix platform.
- Configuration & Setup: Oversee the configuration of Canix’s software to meet client needs, including system setup, data migration, integration with other systems (such as METRC, BioTrack, etc.), and training.
- Project Management: Manage the timeline, resources, and tasks associated with client implementations, ensuring projects are delivered on time and within scope.
