About the role
Ready to join a fast-growing, diverse team tackling a $200B+ industry?
HiOperator's mission is to automate customer service by augmenting awesome humans with great technology. We believe that there’s a path to automation that greatly enhances the roles and career paths of customer service agents, rather than makes them obsolete.
We are a profitable, growth stage startup and our investors include Y Combinator, Hearst Lab, and 43North. We have been scaling exponentially and we continue to look for new team members to join our quest to change the industry.
Your Role & Mission
As a Business Development Representative, you will support HiOperator’s pipeline efforts by uncovering qualified opportunities in the mid-market and enterprise segments. Your main responsibilities will be to penetrate key target accounts by reaching out to ideal customer persona individuals through phone, emails, social etc and engaging their interest in our services.
In this role, you will ask a lot of questions to understand a prospect's pain points, needs and current priorities. Your abilities to capture the prospect's attention and interest will be key as you grasp the prospect's challenges and explain how HiOperator works. Your goal is to set discovery meetings with qualified prospects where they can explore HiOperator in greater depth. As the first touch-point between HiOperator and a prospect, you will play a key role in educating them about what we do and articulating the differentiators. Goal is to attract, engage and qualify them.
You are expected to be sharp at understanding a prospect's pain points, self-motivated, disciplined and extremely good at time management.
You are confident at having conversations with VP and C-level leaders at a range of companies in a consultative tone. You are comfortable being accountable and achieving realistic monthly targets.
