Community & Hospitality Coordinator

Washington, DC

About the role

About HeydayWe’re Heyday, a fast-growing skincare brand transforming the facial experience—and we’re just getting started. With over 1 million facials performed over the past ten years, we’ve proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it’s not just about skin. It’s about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey.

We’ve been named Best Facial by New York Magazine and Cosmopolitan, but the real win is creating an inspiring, growth-oriented workplace for our team. Whether you’re an esthetician, shop leader, or part of our corporate team, you’ll be surrounded by people who are as driven, caring, and innovative as you are.

At Heyday, we’re always looking ahead—because the best is yet to come. Ready to be part of what’s next?

What You’ll Do

This is a part-time role with a consistent presence in the studio, primarily focused on supporting the front of house. Responsibilities may include:

Studio & Front of House (FOH) Support

Provide high-level hospitality to clients in person, over the phone, and online.

Educate clients on promotions, memberships, and future appointments.

Demonstrate product knowledge, assist with re-stocking, and support product sales/returns.

Support Estheticians with smooth check-in/check-out experiences.

Help with daily shop upkeep, including sanitizing and maintaining Heyday’s aesthetic.

Additional Responsibilities (as needed)

Assist with onboarding and training new FOH team members.

Act as a hospitality lead, ensuring the client experience stays consistent and elevated.

Serve as a liaison to Marketing, sharing studio insights and ensuring promotions are activated.

Support social media efforts by creating authentic, engaging content.

Participate in local events and grassroots initiatives to build community presence.

Who You Are

A natural host who thrives on connecting with people.

Skilled in hospitality and client experience, with an eye for detail.

Confident using social media to spotlight authentic stories.

Flexible, collaborative, and energized by being in the studio environment.

Excited to serve as a consistent brand ambassador for Heyday.

Why You’ll Love Working at Heyday

Be part of a growing, purpose-driven brand that puts people and connection first.

Blend your passion for hospitality, client experience, and social engagement.

Play a visible role in shaping the client journey at our flagship Manhattan studio.

Benefits Highlights

Competitive hourly wage

$5 facials

Friends & Family service discounts

35% product discount

Paid sick time

Medical, dental, and vision benefits (for full-time employees)

Paid time off (for full-time employees)

About Heyday

Heyday is a skincare services shop that offers online booking and customized facial treatments. Its customized facial treatment includes a deep cleanse, skin analysis, exfoliation, extractions, mask, hydration, and SPF protection through its chain stores.

Founded by Adam Ross, Jeni Sykes, and Michael Pollak in 2015, Heyday Wellness is based in New York.

Other roles at Heyday

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Job details

Salary

$43,680 - $43,680

Location

Washington, DC

Company

NameHeyday
IndustryBeauty
Team Size4

Funding

Total raised

$45.2M

Last stage

Series B

Investors

LLevel 5 Capital Partners
Lerer Hippeau
FFifth Wall Ventures
BBrainchild Funding
CCircleUp

Founders

AR

Adam Ross

CEO & Co-Founder

LinkedIn
JS

Jeni Sykes

Co-Founder

MP

Michael Pollak

Chief Experience Officer & Co-Founder

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.