Revenue & Customer Operations Manager

Responsibilities ul]:mt-4 [&>ul>li]:relative [&>ul>li]:pl-4 [&>ul>li:before]:absolute [&>ul>li:before]:left-1 [&>ul>li:before]:top-2 [&>ul>li:before]:h-1 [&>ul>li:before]:w-1 [&>ul>li:before]:translate-y-1/2 [&>ul>li:before]:rounded-full [&>ul>li:before]:bg-blue-500 [&>ul>li:before]:content-[""]"> Support leadership team on strategic projects from planning through execution to build a world-class revenue operations function Own and implement process improvements that optimise workloads across the full customer journey - from sales and onboarding through expansion and retention Work as the interface between go-to-market teams and the broader organisation, scoping automation opportunities and ensuring seamless communication Coordinate and manage essential revenue operations processes, ensuring alignment with strategic goals Conduct reporting and data analysis across sales, customer success, and operations to drive insights and decision-making Document and communicate operational changes across the organisation Identify and implement tooling and systems improvements to support revenue growth

What We're Looking For ul]:mt-4 [&>ul>li]:relative [&>ul>li]:pl-4 [&>ul>li:before]:absolute [&>ul>li:before]:left-1 [&>ul>li:before]:top-2 [&>ul>li:before]:h-1 [&>ul>li:before]:w-1 [&>ul>li:before]:translate-y-1/2 [&>ul>li:before]:rounded-full [&>ul>li:before]:bg-blue-500 [&>ul>li:before]:content-[""]"> 2+ years of experience in revenue operations, sales operations, customer operations, or strategy roles in fast-growth environments Enthusiasm for diving into operational details and hands-on implementation Proven track record of questioning the status quo and driving meaningful improvements Highly detail-oriented and organised, with excellent written communication skills Strategic mindset focused on initiatives that move the needle for the organisation Highly analytical and technically inclined, able to dive deep into processes and systems Strong work ethic with a "get stuff done" mentality, balancing speed with quality Comfortable working across multiple functions and wearing different hats as needed Fluent in English, with strong written and verbal communication skills Nice-to-Haves ul]:mt-4 [&>ul>li]:relative [&>ul>li]:pl-4 [&>ul>li:before]:absolute [&>ul>li:before]:left-1 [&>ul>li:before]:top-2 [&>ul>li:before]:h-1 [&>ul>li:before]:w-1 [&>ul>li:before]:translate-y-1/2 [&>ul>li:before]:rounded-full [&>ul>li:before]:bg-blue-500 [&>ul>li:before]:content-[""]"> Experience in B2B SaaS environments across sales and/or customer success operations Technical skills in SQL and/or Python Experience with CRMs and tools like HubSpot, Salesforce, Intercom, or Zendesk Prior experience building or scaling revenue operations from the ground up Background in fashion and retail technology The Interview Process ul]:mt-4 [&>ul>li]:relative [&>ul>li]:pl-4 [&>ul>li:before]:absolute [&>ul>li:before]:left-1 [&>ul>li:before]:top-2 [&>ul>li:before]:h-1 [&>ul>li:before]:w-1 [&>ul>li:before]:translate-y-1/2 [&>ul>li:before]:rounded-full [&>ul>li:before]:bg-blue-500 [&>ul>li:before]:content-[""]"> We aim to move quickly (usually within 2-3 weeks): CV Screening with People Ops (15-20 min) - Introductory conversation Rev Ops Director Interview (30 min) - Dive deeper into your experience Live Case Study (1 hr) - Work through a realistic operational challenge Founder / C-Level Interview (30 min) - Final discussion on vision and fit Offer *]:col-start-2 md:[&>*]:col-end-7 lg:[&>*]:col-end-11 2xl:[&>*]:col-end-10"> What autone offers you High Impact: Your work will shape how we scale our revenue operations and how leading brands experience autone's AI platform Career Growth: A meritocratic, high-growth environment where you can carve your own path and grow with the company Creative Culture: Think pub quizzes, canoeing trips, team breakfasts and lunches, and an annual company retreat

Compensation: Competitive salary plus meaningful equity Flexibility: Hybrid-friendly setup based in Central Paris (9th) or Central London. Open to candidates in other locations across the UK and Europe Inclusivity: We're committed to building a diverse, inclusive team and encourage applicants from all backgrounds Open positions Choose a job you’ll love. Check out who we’re looking for and let’s see if it’s a good fit. GTM Navigation Platform Impact Calculator We are autone Customers Partnerships Careers About Blog Industries Fashion & Apparel Accessories Beauty & Cosmetics Sports Home & furniture Use Cases Merchandisers & buyers Demand planners Distribution planners Help Contact Privacy Policy Terms & Conditions Corporate Accessibility Statement The right product, the right place, the right time.

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