About the role
About Us
Tavus is a research lab pioneering human computing. We’re building AI Humans: a new interface that closes the gap between people and machines, free from the friction of today’s systems. Our real-time human simulation models let machines see, hear, respond, and even look real—enabling meaningful, face-to-face conversations. AI Humans combine the emotional intelligence of humans with the reach and reliability of machines, making them capable, trusted agents available 24/7, in every language, on our terms.
Imagine a therapist anyone can afford. A personal trainer who adapts to your schedule. A fleet of medical assistants that can give every patient the attention they need. With Tavus, individuals, enterprises, and developers can all build AI Humans to connect, understand, and act with empathy at scale.
We’re a Series B company backed by world-class investors including Sequoia Capital, Y Combinator, and Scale Venture Partners.
Be part of shaping a future where humans and machines truly understand each other.
About Role:
This isn’t a traditional engineering job. As a Customer Engineer , you’ll split your time between two worlds:
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With customers (30–40%) — working hands-on to debug integrations, unblock adoption, and help them build amazing things with Tavus.
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With our product (the rest of the time) — building SDKs, prototypes, and enhancements to our core platform that make Tavus more powerful, intuitive, and delightful to use.
You’ll be the bridge between customers and engineering, turning real-world challenges into product improvements. Your mission is simple: ensure every developer and creator has a smooth, magical experience with Tavus — backed by great docs, guides, tools, and product enhancements.
