About the role
We’re hiring for a Forward Deployed Engineer (JD + info here).
As a Forward Deployed Engineer at Poetic, you re-program entire companies.
You are not measured by technical complexity nor lines of code, but by ownership of business outcomes. Agency, judgment, and customer understanding are equally, if not more, valuable in this role as strong software engineering ability.
You will be driving a fundamental shift in how enterprises operate and how all of software is defined. You will own our most strategic customers (some of the largest companies in the world) to build and deploy automation and software that was previously impossible. These are not incremental improvements; you'll be replacing load-bearing workflows in production that previously consumed thousands of human hours.
This role sits at the intersection of engineering, customer partnership, and operational excellence. You'll go deep into complex enterprise workflows, architect robust solutions using our AI-English programming language, and own deployments end-to-end: from initial discovery through global rollout. You'll build lasting relationships inside Fortune 500 organizations, understand the intricacies of their most critical processes, and deliver solutions that fundamentally change how they operate.
You will be Poetic to our customers - the person who delivers previously impossible outcomes. This is a rare opportunity to re-build the largest industries in the world. And it requires someone who can do it all.
This role will be the best role for you if you are someone that is excited by business and solving real problems instead of only deriving value from writing code.
Parts of the role:
- Conduct extensive process mining with customers, breaking down complex ambiguous processes into precise, actionable steps
- Leverage your programming ability to build robust automations using our AI-English-based programming language
- Architect and implement solutions that can scale and work reliably
