About the role
The Opportunity Hinge Health is looking for a Senior Engineering Manager to lead a software engineering team inside Hardware R&D, focused on the software systems behind a connected medical device experience. This role sits at the intersection of consumer software, connected devices, clinical workflows, and regulated product delivery. You will own a single, high-complexity engineering team that spans mobile, backend, BLE, and hardware-adjacent software, and will be responsible for building a platform that is reliable, compliant, and adaptable enough to support rapid product iteration in a demanding domain. You will partner closely with Product, Clinical, Regulatory, Hardware Engineering, Data, Member Support, and Quality/Compliance teams to define strategy, ship high-quality products, and ensure the device experience is safe, scalable, and delightful for our members end to end. What You’ll Accomplish In your first 3 months: Build a deep understanding of our device ecosystem, including FDA-regulated device software, BLE connectivity, mobile and backend platforms, and the clinical and operational workflows that support them. Establish clear team priorities, execution rhythms, and ways of working, including backlog quality, sprint planning, delivery goals, and retrospectives. Develop strong partnerships with Product, Clinical, Regulatory, Hardware Engineering, Data, Member Support, and Quality/Compliance counterparts to ensure alignment on goals, constraints, and quality expectations. In your first 6 months: Orchestrate large cross-functional programs that span device, mobile, backend, and operations, proactively uncovering corner cases and non-functional risks (reliability, security, performance, scalability). Drive technical strategy across mobile, backend, device-control, and BLE surfaces so the platform can support both rapid product iteration and long-term maintainability. Establish strong quality and compliance practices for regulated software, including structured review points with regulatory and quality partners, release gating, tech debt paydown plans, and operational feedback loops. Lead a team that owns production health in an on-call, continuous delivery environment, improving incident response, observability, and reliability over time. In your first year: Translate member pain points, support signals, and product goals into engineering investments that materially improve reliability, reduce support burden, and strengthen the member experience for our device products. Lead the software roadmap in close partnership with cross-functional stakeholders, balancing member experience, technical quality, operational reliability, and regulatory constraints across the platform. Hire, coach, and develop engineers and emerging technical leaders, building a high-performance, high-accountability culture within a complex and high-ambiguity remit. Contribute beyond your immediate team through interview design, leveling clarity, process improvements, and broader engineering stewardship across Hardware R&D and the wider engineering organization.
