About the role
About Giga
Giga is building the next generation of customer experience—real-time AI agents that understand emotion, resolve issues instantly, and scale across the world’s largest enterprises. Industry leaders like Toast trust Giga with their most complex support and operations workflows across voice, chat, and email, in high-stakes regulated environments where accuracy and compliance matter.
We recently raised a $61M Series A and are at an exciting inflection point. While we’ve found commercial success, our ambitions are larger: to become the go-to AI platform for enterprise automation, powered by our voice superintelligence. The work affects millions of people every day, and the team here has the autonomy to make true impact.
About The Role
Giga is seeking an exceptional Head of Marketing to define how our product shows up in the market and enable our sales team to win complex enterprise deals. In this role, you will build and lead a Product Marketing team, partnering closely with Engineering, Product, and Sales leadership to develop differentiated positioning, vertical GTM strategies, and the enablement toolkit that makes Giga the obvious choice for enterprise AI infrastructure.
You’ll own product launches, competitive positioning, and ongoing product narratives while translating deep technical capabilities—foundation models, inference infrastructure, and the agentic layer—into compelling value propositions that resonate from technical buyers to the C-suite. As AI agents become increasingly central to how enterprises operate, you’ll help establish Giga as essential infrastructure for the companies that can’t afford to get it wrong.
This role requires genuine curiosity about the AI stack and a builder mentality. The ideal candidate combines deep product marketing expertise with technical fluency and an intuitive understanding of how enterprise buyers in regulated industries evaluate, purchase, and deploy AI infrastructure. You’ll be in the room with customers, analysts, and sellers—presenting our technical story and building the programs that close deals.
