About the role
About Glimpse
Glimpse helps leading consumer brands unlock retail cashflow by building AI agents to automate critical finance workflows like revenue recovery, accounting reconciliation, and trade spend management. We work with 200+ food/beverage/health/beauty brands including IQ Bar, Sauz, Bero, and more.
About the role
We’re hiring a founding Deployment Strategist to lead our most complex enterprise customers through the stages of problem discovery, solution scoping, successful deployment, and measurable value.
You’ll be tasked with deeply understanding CPG and retail systems within our enterprise customers, translating messy real-world workflows into clear technical requirements, and working with engineering to deliver end-to-end Glimpse’s AI solutions to customers - keeping external and internal teams aligned.
This role requires a blend of technical acumen, customer empathy, systems thinking, and project management.
What you’ll do
- Lead discovery with enterprise customers to understand pain points, current workflows, constraints, and success criteria.
- Scope and structure ambiguous problems into crisp requirements, milestones, and documentation for cross-functional customer, product, and engineering teammates.
- Design solutions in partnership with the customer and our engineering team (workflows, integrations, configuration, edge cases).
- Align executive and user stakeholders on scope (what we’re doing, what we’re not doing, timelines, resourcing, risks, dependencies).
- Run cross-functional implementations: coordinate engineering, product, ops, and customer teams to deliver the end outcome.
