About the role
EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com . Integration Specialists are the operational backbone of EvenUp's integration delivery pipeline. You'll own the intake, configuration, and go-live of system integrations between EvenUp and legal Case Management Systems (CMS) — working closely with the sales team to move new customers efficiently from signed contract into a live, functioning integration. This role is primarily internal and operational. You'll manage the intake funnel, keep multiple concurrent integration projects organized and progressing, and coordinate across Engineering, Product, and Customer Success to deliver on time. Customer communication is part of the job, but the core of your work is building and running a reliable, scalable integration delivery process.
What you'll do: Integration intake & project operations Partner with the sales team to intake new integration requests efficiently — qualifying scope, gathering
requirements, and translating deals into actionable project plans. Manage a portfolio of concurrent customer integration projects using agile methodologies (Kanban, Jira), maintaining clear status visibility across all active work. Drive projects from kickoff to go-live, coordinating internal stakeholders (CS, Support, Product, Engineering) to resolve blockers and keep timelines on track. Identify process gaps in the intake and delivery pipeline and recommend improvements that increase throughput and consistency. Technical configuration & delivery Configure and manage API-based integrations using a combination of configuration modules and data mapping (SQL, JSON, SOQL). Perform data validation and troubleshooting across integrated systems using tools like Postman, Metabase, and Workbench. Develop and maintain setup procedures for new and existing integrations as they evolve. Documentation & enablement Create and maintain integration playbooks, setup guides, and internal runbooks. Produce clear, accessible documentation that allows sales and CS to accurately represent integration scope and timelines. Translate technical concepts into language appropriate for internal non-technical stakeholders and, when needed, customers. What we look for: Required 3-5 years delivering integrations in SaaS or solution delivery contexts. Proven ability to manage multiple concurrent projects and keep them moving. Experience working closely with sales or pre-sales teams on intake and scoping. Technical fluency: JSON, APIs, data mapping between systems. Ability to read and understand code structure without necessarily writing it. Comfort with Postman for API testing and basic data validation. Experience with Jira and Confluence for project tracking and documentation. Report building experience (Metabase or equivalent). Agile/Kanban process experience.
