Implementation Manager - US

requirements.</p></li></ul><ul><li><p><strong>Client Satisfaction</strong>: Ensure client satisfaction throughout the implementation process and upon its completion</p></li></ul><ul><li><p><strong>Process Improvement:</strong> Help drive improvements to onboarding processes and the overall client experience.</p></li></ul><div><p></p></div><p><strong>What We Can Offer You</strong>     </p><p><span><strong>Steep Learning curve</strong>: We believe people leave organisations when learning stops. We promise a steep and continuous learning curve to both challenge and develop our people. You are responsible for your own learning, but you’ll be surrounded by exceptional people and strong enablement, if you choose to lean into it, in an environment where it’s safe to make mistakes, try new things, and improve.<br></span></p><p><span><strong>Real impact:</strong> We operate in a high-trust and autonomous environment where you can make a real impact and difference in your role and across the company.<br></span></p><p><span><strong>Transparency and Honesty: </strong>We believe honest and clear communication creates a highly collaborative culture. It gives you the “why” we make decisions and allows you to effectively make your own. We won’t pull the wool over your eyes, we are a fast-growing start-up that comes with its own unique challenges, but we all work hard to solve them, together, as a team.<br></span></p><p><span><strong>A+ Global Team:</strong> Our people power every part of our business, and we look for individuals who bring genuine passion to their role and operate at their very best. A-players thrive when surrounded by other A-players. Our level of growth and rate of change can be hard work and challenging, but you’ll be surrounded with exceptional people that are always happy to help.</span></p><p></p><p><span><strong>Regular Team Socials:</strong> We celebrate our team, our milestones, promotions and achievements with social events every month.</span></p><p></p><p><span><strong>Employee Recognition:</strong> Programs to recognise and reward our top contributors for their achievements and efforts. We live our company values every day and reward those people who embody them.</span></p><p></p><p><strong>Skills We Need for This Role</strong></p><ul><li><p>3+ years’ experience as an Implementation Manager or similar experience</p></li></ul><ul><li><p>Strong project management and client communication skills</p></li></ul><ul><li><p>Demonstrated experience with technical implementations, preferably involving Microsoft or SaaS products</p></li></ul><ul><li><p>Proactive approach to problem-solving and continuous improvement</p></li></ul><ul><li><p>Ability to thrive in a fast-paced, collaborative environment</p></li></ul><ul><li><p>Self-starter with the ability to make an impact quickly and drive self-accountability</p></li></ul><ul><li><p>Ability to meet deadlines, and maintain high attention to detail</p></li></ul><p></p><p>inforcer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.  </p>

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