About the role
About Amperos Health Amperos Health is healthcare's first AI-native denial management and revenue recovery platform. Our agentic AI works claims end-to-end, from portal follow-ups and payor calls to appeals and medical records, so providers can resolve more denials, recover more revenue, and focus on what matters most: serving patients. We just closed a $16M Series A led by Bessemer Venture Partners, with continued participation from Uncork Capital and Neo. We're still small, still early, and going after a $260B+ problem that's only getting worse. If you want to work on hard problems that matter, alongside people who care deeply about the mission (and each other), we'd love to meet you.
About
the Role We're looking for an RCM Operations Leader to build and scale the operational infrastructure behind our AI-powered revenue cycle platform. You'll lead domestic and offshore billing teams, own performance reporting, and act as a trusted advisor to clients — all while working closely with Product and Engineering to push the boundaries of what our AI can do. This is a hands-on role for someone who builds structure, moves fast, and leads by example.
What You'll Do Build and scale internal and offshore RCM teams, ensuring KPIs and SLAs are consistently met Serve as a trusted advisor to clients, translating operational performance into clear insights and forward-looking recommendations For workflows not yet automated, oversee collectors and billers and develop the processes that allow them to work quickly and accurately on customer claims Own reporting across leading and lagging indicators — denial rate, first-pass resolution, A/R aging, cost-to-collect, net collection rate — and act on the data Monitor AI agent performance across calling, payer portals, and denial workflows; investigate issues and surface trends Partner with Product and Engineering to expand AI capabilities, share payer-specific insights, and shape platform features Work alongside engineers to interpret workflow data and identify opportunities to layer in automation
