Travel Support Specialist | Remote

About the role

Position Overview

We are seeking dependable and customer-focused individuals to join our team as a Travel Support Specialist. This remote role focuses on assisting clients with travel-related inquiries, supporting reservation coordination, and ensuring a smooth and positive customer experience throughout the booking process.

This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and training are provided.

Key Responsibilities

  • Respond to client inquiries regarding travel options, reservations, and itinerary details
  • Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages
  • Review travel information for accuracy, including dates, traveler details, and accommodations
  • Provide timely updates and clear communication before and after travel
  • Maintain organized records of client interactions and reservations
  • Deliver professional and responsive customer support

Qualifications

  • Strong written and verbal communication skills
  • Customer-focused mindset with attention to detail
  • Comfortable using online systems and digital platforms
  • Ability to work independently in a remote environment
  • Previous customer service, hospitality, or administrative experience is helpful but not required

What We Offer

  • Structured onboarding and guided training
  • Access to booking tools and travel supplier resources
  • Ongoing professional development opportunities
  • Flexible remote work environment
  • Supportive and collaborative team culture

Ideal Candidate

This role is well suited for individuals seeking remote customer service opportunities, career changers exploring the travel industry, or professionals with service-oriented backgrounds.

About Remote

Talent is everywhere — and opportunity should be too. Remote’s mission is to create opportunity everywhere, empowering businesses to hire, manage, and pay the best talent, while allowing individuals to connect with the companies and roles that best suit their skills.

Other roles at Remote

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Job details

Company

NameRemote
IndustryAdministrative Services
Team Size6

Funding

Total raised

$496

Last stage

Growth

Investors

Accel
Sequoia
Index Ventures
SoftBank Vision Fund 2
General Catalyst

Founders

ML

Marcelo Lebre

Founder

JV

Job van der Voort

Founder

LinkedIn

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.