General Virtual Assistant (PH)

Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

General Virtual Assistant (Remote) Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a General Virtual Assistant to start immediately!

Duties and Responsibilities include but are not limited to:

• Pricing Management: Request, verify, and upload supplier price lists, promotional rates, and Netrivals competitor mappings into the ERP and Store systems.
• Product Sourcing: Identify unassigned SKUs, evaluate potential supplier options, and add new sourcing partners to company systems.
• PO Audit & Management: Verify supplier order confirmations against internal purchase orders (pricing, item, quantity) and draft POs as assigned.
• ETA & Status Tracking: Follow up with suppliers on delivery schedules, enter updated ETAs into WeClapp ERP, and notify internal teams.
• Logistics & Freight Coordination: Obtain transport quotes, generate shipping labels, and coordinate directly with carriers (UPS, DHL, DSV) for smooth order delivery.
• Customs & Issue Resolution: Prepare commercial invoices and proactively resolve shipping delays or carrier inquiries.
• Sales Support & Data Entry: Create/update SKU product data per SOPs, screen operational emails, and draft customer quotes or sales orders upon request.

Qualifications:

• At least 6 months to 1 year of experience as a Virtual Assistant.
• Worked in the e-commerce/procurement industry is a plus
• At least 18 years of age and completed Senior High School
• Excellent phone, email, and instant messaging communication skills
• Solid organizational & time management skills
• Able to work on a graveyard shift
• Tech-savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive attitude & willingness to be trained

Technical Requirements:

• USB Headset with noise-cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits:

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

Schedule: US work hours (20-40 hours per week)

Location: This is a remote job

Salary Package: P25,000.00 - P30,000.00 per month

Please note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
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