Chief of Staff, Commercial

the team or process to own it once it becomes repeatable. Accelerate U.S. growth Partner with the Co-Founders to understand U.S. customers and the market deeply, then translate that insight into clear choices about where and how we focus. Advance our most important accounts, partnerships and commercial opportunities—from research and strategy through narrative, negotiation and follow-through. Identify and remove bottlenecks across pipeline, the sales motion, customer proof, product fit, implementation and expansion. Turn customer and market insight into better decisions across commercial, product and company strategy. Support opportunities outside the U.S. when their potential impact makes them a company priority. Create leverage for the Co-Founders Turn founder priorities and decisions into clear workstreams, owners, timelines and outcomes. Synthesize complexity into crisp, decision-ready recommendations and pressure-test assumptions without ego. Represent the Co-Founders selectively in internal and external conversations, keep stakeholders aligned and escalate judgment calls quickly. Take full ownership of important work that does not require the founders, creating more time for the things only they can do. Build the context and trust to operate with minimal oversight while staying tightly aligned. Build the commercial operating system Create lightweight cadences, metrics and feedback loops that keep the highest-priority commercial work moving. Surface gaps between teams and drive resolution before momentum is lost. Improve how priorities are set, communicated and tracked across the company. Turn successful one-off solutions into repeatable playbooks and processes without creating bureaucracy. What success looks like The company’s highest-leverage commercial priorities move faster and reach measurable outcomes. Our U.S. market insight becomes sharper, key accounts and partnerships advance, and the go-to-market motion continually improves. The Co-Founders spend materially more time on their highest-value activities because you fully own delegated priorities. Cross-functional problems do not stall or fall between teams; the decision, owner and next step are clear. You continually identify the next source of leverage as the company and market evolve. What will make you phenomenal You see no walls. If something matters, you find a path through functional boundaries, hierarchy and uncertainty. You are a first-principles problem solver who seeks truth, challenges assumptions and builds answers from the ground up. You drive and effect change. You own outcomes rather than producing recommendations from the sidelines. You have exceptionally high agency, low ego and a willingness to do whatever the mission requires. You move fluently between strategy and execution—from an executive decision or enterprise negotiation to the analysis, document or follow-up required to make it real. You develop strong commercial judgment quickly and can go deep on a technical product, an enterprise customer and a complex market. You communicate with clarity, exercise sound judgment and earn trust with founders, executives, customers and partners. Experience in a high-growth startup, strategy consulting, investing, banking or another high-velocity environment is useful; evidence of exceptional ownership and problem solving matters more than a conventional pedigree. Apply now Operations San Francisco, CA Austin, TX Share on: Apply now Terms of service Privacy Cookies Powered by Rippling

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