About the role
About Medplum
Medplum is redefining healthcare with our open source, API-first electronic health record (EHR) platform, trusted by leading digital and life sciences companies. Our mission is to catalyze change in the healthcare industry by improving the access, privacy, and utility of health data. At Medplum, we have a unique opportunity to impact the lives of patients, speed medical research, and contribute to the open source ecosystem.
About the Role
The mission of a Medplum Forward Deployed Engineer is to do whatever it takes to help Medplum's customers get the most value out of the Medplum platform, as quickly as possible. As a founding member of the FDE team, you will set the tone for the team and develop its culture and processes.
What You Will Do
- 📈 Reduce Time to Value for Medplum Implementations: Conduct enterprise workshops and trainings, troubleshoot customer implementations, provide technical guidance and create documentation to help customers unlock value for their patients and providers faster. Your efforts will be the catalyst for our customers' success and Medplum's revenue growth.
- 🧠 Serve as a Strategic Thought Partner: Build relationships with customer executives and become a trusted thought partner for the C-Suite to help them plan their EHR strategy, operations, and execution. You'll be the guiding light for our customers, empowering them to emerge as industry leaders.
- 🌱 Grow Existing Customer Value: Gather intel, secure executive buy-in, and manage new implementation work streams to identify and implement new use cases at existing customers by educating them on the “art of the possible.” Your ability to uncover new opportunities and expand our footprint within existing accounts will be a significant driver of Medplum's long-term success.
- 🔌 Develop Enterprise Features and Integrations: Write code for core healthcare workflows, such as e-prescribe, labs, health networks, billing, benefits check, etc. By unlocking the full potential of the healthcare ecosystem, you'll unlock new capabilities for our customers and enhance Medplum’s value proposition to the market.
