About the role
About Us
Salient builds AI agents for regulated financial services. Our agents automate loan servicing, compliance, collections, recovery, insurance claims, and disputes for banks, captives, and specialty lenders.
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Backed by a16z and Y Combinator, with $75M raised in Series A funding.
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8-figure ARR in under 2 years, already serving over 20% of the auto lending industry and processing millions of real customer calls and transactions daily.
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Fully deployed with major financial institutions, not just PoCs.
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Actively expanding into new financial services segments.
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In-person office culture in San Francisco, CA.
We're fully integrated with our customers, we own the full stack, and we're moving fast to bring modern AI into regulated industries where precision, reliability, and performance matter most.
About the Role
We're seeking a Software Engineer, Product to work directly with our customers to implement our technology and build any required customizations. In this role, you will apply your problem-solving ability, creativity, and technical skills to be a customer’s first resource for implementing AI agents in their company. This role is critical in helping us deliver reliable, compliant, and efficient customer service solutions to millions of borrowers.
Responsibilities
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You will own the end-to-end implementation and execution of high-stakes customer engagements and projects, determining what the customer requirements are and how best to apply our Voice AI Agent solution
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Implement and build new features with customers, and implement them in the core engineering product
