About Us

Middleware is an AI-driven cloud observability platform that helps engineering teams detect, diagnose, and automatically fix issues across Kubernetes, logs, traces, metrics, and more. With our Ops AI Agentic Mode, teams enjoy true autopilot observability—less noise, faster fixes, and smoother workflows. We’re on a mission to make infrastructure truly self-healing, and we’d love for you to be part of it!

About the Role

We’re looking for a full-time, on-site Account Executive in San Francisco. You’ll help us grow by building relationships, identifying new opportunities, sharing the magic of Middleware with prospects, and guiding them through the sales journey. You’ll collaborate with a fun, supportive team and play a key role in helping customers succeed.

What You Bring

Proven sales experience (SaaS/ deep tech is a big plus)
Strong communication, presentation, and negotiation skills
A talent for building trusted client relationships
Familiarity with CRMs and sales tools
Bonus: understanding of AI, cloud, and observability
Driven, positive, and ready to hit your goals
A team-first attitude and comfort in a fast-paced environment
If you’re excited about shaping the future of AI-driven observability, we’d love to meet you! 🚀

Middleware is a full-stack cloud observability platform. We allow the dev and ops teams to debug the issue faster by bringing all the metrics, logs, traces, and events to a single unified timeline and train data to AI so it can give better insight into infrastructure and application.

Single command installation to collect all the metrics, logs, traces, and events.
AI-based anomaly and error detection
GPT 4-based error resolution
Support Infrastructure monitoring, Logs, APM, Kubernetes Monitoring, Synthetic Monitoring, RUM, Custom dashboard, and Alerts.
Full-stack observability, observe any stack at any scale.

We are at Middleware and wanted to make cloud observability faster, cheaper, and better.

Founding Account Executive

About the role

About Middleware

Other roles at Middleware

Job details

Company

Funding

Founders

What happens next.

Confirm the fit

I pitch you to the company

A meeting lands on your calendar