About Merlin AI
Merlin AI is building the intelligent ERP for the US construction industry. From sales and estimating to procurement, operations, and finance, Merlin connects every part of the workflow into one AI-native platform. We’re backed by Y Combinator and top-tier investors, and we’re already powering operations at innovative construction companies across the U.S.
About the Role
We’re hiring a Product Engineer who can directly own and drive customer success—from onboarding to revenue realization.
This is not a traditional engineering role focused on isolated features or components. It’s a high-agency, high-ownership role where you will work directly with customers, understand their operations, and ensure they go live successfully on Merlin AI. You’ll own the roadmap for your accounts, write production-grade code, and lead implementation, training, and support—end to end.
You are the bridge between what the customer needs and what the product becomes. When your customers succeed, we win.
Key Responsibilities
What Makes This Role Unique
At Merlin AI, Product Engineers don’t own components—they own outcomes.
You’re not measured by pull requests or ticket throughput, but by the real-world results you drive.
The entire codebase is your playground, and your mission is to solve customer problems—wherever they live. Whether it’s backend, UI, AI logic, or even writing documentation or emails, you do what it takes to get things done.
Each quarter, you’ll define what key capabilities you’re going to ship, why they matter, and what metric you’re going to move. Then you’ll launch, train, support, and iterate—owning the entire cycle.
This role combines engineering, product, customer success, and leadership in one.
Who You Are
You’re a super-resolver—a rare mix of builder, communicator, operator, and owner. You take pride in making customers successful, and you’re not afraid of getting your hands dirty across product and process.
You are:
You treat success like it’s your business—because it is.
What to Expect
We’re solving deep, messy problems in one of the world’s most overlooked but high-impact industries. It’s not easy—but it’s worth it.
You’ll get to say, “I built that from the ground up”—and mean it.
Who This Is Not For
You won’t enjoy this role if:
Why Join Us
To Apply
Send us your resume, GitHub/LinkedIn, and a short note on a product you’ve owned, launched, or debugged end-to-end—especially where you wore multiple hats to make it happen
Merlin is an AI-powered ERP for construction companies.
We provide construction companies with a single, AI-powered platform to manage their entire business operations. Our platform unifies project management, materials management, finance, estimating, and CRM—traditionally scattered across multiple systems—into one cohesive solution. For the first time, construction firms can automate and oversee every aspect of their projects in a single, intuitive system. Today, construction companies pay for 8-17 different tools - that we eliminate the need for.
We reduce
Why Now? We're witnessing a perfect storm of factors: decades of stagnation in traditional ERP systems, a multi-billion-dollar industry built on misaligned incentives, and the transformative potential of AI. This confluence creates a rare cyclical opportunity for market upheaval. The last major shift in this space occurred in the 1990s with the advent of digital systems, and now, 30 years later, we're on the cusp of another seismic change. Customers are crying out for innovation and as AI reshapes the landscape, early customer signals indicate an eagerness for smarter, more efficient systems. It's a unique window of opportunity that opens perhaps once in a multi-decade chance to redefine an entire industry's operational backbone.
Team: KS, a BITS Pilani grad and successful startup co-founder, and Ayantika, an IIT alumni and tech expert, bring extensive coding and product development expertise together bringing about over a decade of technical expertise. Sneha ( that’s me), with over a decade of experience in supply chain management and lean manufacturing within the construction industry, has lived the pain of using ERPs in this industry.
Equity
0.1% - 0.2%
Location
Bengaluru, KA, IN / Bengaluru, Karnataka, IN
Experience
3+ years
Total raised
$500K
Last stage
Seed
Investors
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.