Senior Product Operation Analyst

About the Role

Senior Product Operation Analyst - Databricks Skip to main content Login Why Databricks Discover For Executives For Startups Lakehouse Architecture Databricks AI Research Customers Customer Stories Partners Partner Overview Explore the Databricks partner ecosystem Partner Spotlight Featured partner announcements Partner Program Explore benefits, tiers and how to become a partner Cloud Providers Databricks on AWS, Azure and GCP Find a Partner Discover Databricks partners for your needs Partner Solutions Find custom industry and migration solutions Product Databricks Platform Platform Overview A unified platform for data, analytics and AI Data Management Data reliability, security and performance Sharing An open, secure, zero-copy sharing for all data Data Warehousing Serverless data warehouse for SQL analytics Governance Unified governance for all data, analytics and AI assets Data Engineering ETL and orchestration for batch and streaming data Artificial Intelligence Build and deploy ML and GenAI applications Data Science Collaborative data science at scale Business Intelligence Intelligent analytics for real-world data Application Development Quickly build secure data and AI apps Database Postgres for data apps and AI agents Integrations and Data Marketplace Open marketplace for data, analytics and AI IDE Integrations Build on the Lakehouse in your favorite IDE Partner Connect Discover and integrate with the Databricks ecosystem Pricing Databricks Pricing Explore product pricing, DBUs and more Cost Calculator Estimate your compute costs on any cloud Open Source Open Source Technologies Learn more about the innovations behind the platform Solutions Databricks for Industries Communications Media and Entertainment Financial Services Public Sector Healthcare & Life Sciences Retail Manufacturing See All Industries Cross Industry Solutions AI Agents Cybersecurity Marketing Migration & Deployment Data Migration Professional Services Solution Accelerators Explore Accelerators Move faster toward outcomes that matter Resources Learning Training Discover curriculum tailored to your needs Databricks Academy Sign in to the Databricks learning platform Certification Gain recognition and differentiation Free Edition Learn professional Data and AI tools for free University Alliance Want to teach Databricks? See how. Events Data + AI Summit Data + AI World Tour AI Days Event Calendar Blog and Podcasts Databricks Blog Explore news, product announcements, and more Databricks AI Research Blog Discover the latest in our Gen AI research Data Brew Podcast Let’s talk data! Champions of Data + AI Podcast Insights from data leaders powering innovation Get Help Customer Support Documentation Community Dive Deep Resource Center Demo Center Architecture Center About Company Who We Are Our Team Databricks Ventures Contact Us Careers Working at Databricks Open Jobs Press Awards and Recognition Newsroom Security and Trust Security and Trust DATA + AI SUMMIT JUNE 15–18 | SAN FRANCISCO Don’t miss our biggest Summit yet. Save 50% with early-bird pricing. Register Ready to get started? Get a Demo DATA + AI SUMMIT JUNE 15–18 | SAN FRANCISCO Don’t miss our biggest Summit yet. Save 50% with early-bird pricing. Register Login Try Databricks Overview Culture Benefits Diversity Engineering Research Students & new grads Back to search results Senior Product Operation Analyst Mountain View, California Apply now P-1495 At Databricks, we are passionate about enabling Data and AI teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best Data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. Reporting to the Director, Product Operations, you will lead key projects, collaborate cross-functionally with stakeholders in Engineering, Data Science, HR, and Finance to ensure our systems deliver operational excellence while scaling with the company. This serves as the foundation for data-driven decision making that help drive growth for Databricks. Ideal candidates will have a strong background in business operations with a deep understanding of data management principles and practices. In this role, you will be leading and supporting Serverless Networking platform projects where you will work across teams to drive launch of external customer-facing networking features and enhance the underlying networking infrastructure that supports our internal product teams Key Responsibilities: Build reports and dashboards for monthly, quarterly, and executive-level reporting Orchestrate jobs using Databricks Jobs and Lakeflow Declarative Pipelines with built-in data validation and reconciliations Establish coding, data management, and documentation standards and best practices Act as the connective tissue between Support, Product, Engineering, and Analytics to drive operational alignment, product readiness, and continuous improvement across support workflows Lead and execute strategic initiatives to scale global Support operations, including coverage models, KPI frameworks, and support process enhancements. Build and maintain dashboards that measure support effectiveness, surface product-driven case trends, and track customer experience across support channels. Support quarterly and annual planning cycles, including headcount, capacity modeling, and budget alignment in partnership with Finance and Workforce Management. Influence senior stakeholders by turning support and operational insights into clear, data-driven narratives that inform product and business decisions. What We Look For: 5+ years of experience in data and analytics, ideally at a SaaS company or large tech company Comfort navigating large datasets using SQL-based tools and delivering dashboards and BI visualizations Ability to translate complex data into actionable insights, the communicate and action those insights Proven track record driving cross-functional initiatives and collaborating across different organizations such as Product, Engineering, Data Science, GTM, and Support teams Excellent communication and stakeholder management skills, with an ability to influence without authority Strong process-orientation and systems thinker with bias for action Data-driven decision-making Experience working in a high-growth, fast-paced environment and managing multiple priorities Nice to Have: Familiarity with Databricks tools, especially for extract/transform/load functions Experience working on Support Operations for SaaS based companies. Familiarity with tools like Salesforce, Zendesk, Jira, Looker/Tableau, and operational workflows Operations, Consulting or Strategy experience Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here . Local Pay Range $130,400 — $182,600 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter , LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone. Why Databricks Discover For Executives For Startups Lakehouse Architecture Databricks AI Research Customers Customer Stories Partners Partner Overview Partner Program Find a Partner Partner Spotlight Cloud Providers Partner Solutions Why Databricks Discover For Executives For Startups Lakehouse Architecture Databricks AI Research Customers Customer Stories Partners Partner Overview Partner Program Find a Partner Partner Spotlight Cloud Providers Partner Solutions Product Databricks Platform Platform Overview Sharing Governance Artificial Intelligence Business Intelligence Database Data Management Data Warehousing Data Engineering Data Science Application Development Pricing Pricing Overview Pricing Calculator Open Source Integrations and Data Marketplace IDE Integrations Partner Connect Product Databricks Platform Platform Overview Sharing Governance Artificial Intelligence Business Intelligence Database Data Management Data Warehousing Data Engineering Data Science Application Development Pricing Pricing Overview Pricing Calculator Open Source Integrations and Data Marketplace IDE Integrations Partner Connect Solutions Databricks For Industries Communications Financial Services Healthcare and Life Sciences Manufacturing Media and Entertainment Public Sector Retail View All Cross Industry Solutions Cybersecurity Marketing Data Migration Professional Services Solution Accelerators Solutions Databricks For Industries Communications Financial Services Healthcare and Life Sciences Manufacturing Media and Entertainment Public Sector Retail View All Cross Industry Solutions Cybersecurity Marketing Data Migration Professional Services Solution Accelerators Resources Documentation Customer Support Community Learning Training Certification Free Edition University Alliance Databricks Academy Login Events Data + AI Summit Data + AI World Tour AI Days Event Calendar Blog and Podcasts Databricks Blog Databricks AI Research Blog Data Brew Podcast Champions of Data & AI Podcast Resources Documentation Customer Support Community Learning Training Certification Free Edition University Alliance Databricks Academy Login Events Data + AI Summit Data + AI World Tour AI Days Event Calendar Blog and Podcasts Databricks Blog Databricks AI Research Blog Data Brew Podcast Champions of Data & AI Podcast About Company Who We Are Our Team Databricks Ventures Contact Us Careers Open Jobs Working at Databricks Press Awards and Recognition Newsroom Security and Trust About Company Who We Are Our Team Databricks Ventures Contact Us Careers Open Jobs Working at Databricks Press Awards and Recognition Newsroom Security and Trust Databricks Inc. 160 Spear Street, 15th Floor San Francisco, CA 94105 1-866-330-0121 See Careers at Databricks © Databricks 2026 . All rights reserved. Apache, Apache Spark, Spark, the Spark Logo, Apache Iceberg, Iceberg, and the Apache Iceberg logo are trademarks of the Apache Software Foundation . Privacy Notice | Terms of Use | Modern Slavery Statement | California Privacy | Your Privacy Choices

Other roles at Databricks

• Software Engineer (SDE 2) - Full Stack, Lakeflow

  Bengaluru, India

• Manager, Field Engineering

  Melbourne, Australia

• Solutions Architect