Software Engineer - AI

This is a chance to be on the frontier of applied AI: shaping systems that not only push technical boundaries but also make a real-world impact at scale.

What You’ll Do

Build with purpose: Design and develop AI-powered applications and services, focusing on generative AI and LLMs.

Create pipelines: Implement services for generative AI integrations, document parsing, model fine tuning, and RAG systems, ensuring they are reliable and production-ready.

Drive automation: Partner across teams to identify opportunities where AI reduces friction, increases efficiency, and solves real-world challenges.

Stay ahead: Track and apply advancements in the AI landscape, guiding strategy and adoption.

Shape strategy: Contribute to the vision, goals, and roadmap for AI/ML development at Promise as an individual contributor with meaningful ownership over technical decisions.

Bonus Points

While not required, we’re especially excited about candidates who:

• Have taken a product or major feature from 0→1.
• Have experience building in early-stage or high-growth environments.
• Have founded or co-founded something — even if it didn’t succeed.
• Have scaled AI-powered systems beyond initial prototypes.
• Bring strong product instincts alongside technical depth.

Who Thrives at Promise

You’ll love it here if:

• You are energized by big, complex challenges and the opportunity to solve them.
• You want your work to have a real, measurable impact on people’s lives.
• You take ownership and run toward problems, not away from them.
• You’re energized by building in environments where not everything is fully defined yet.
• You value clear, candid, and constructive communication.

Promise is not for you if:

• You prefer hierarchy and rigid structures. We operate with freedom and responsibility.
• You are uncomfortable with change. We move fast, adapt often, and expect agility.
• You want a typical corporate culture. We are mission-driven, ambitious, and direct.
• You believe efficiency means “doing less.” We believe efficiency means doing better.

Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. Additionally, the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates. Promise is committed to promoting diversity and inclusion in the workplace. We also provide reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and those with sincerely held religious beliefs, in accordance with applicable laws.

Promise engages in US government contracts and restricts hiring to US persons, which includes US citizens and permanent residents (e.g., Green Card holders). Additionally, candidates must reside in the US.