About the role
oday, clinics miss 30–40% of patient calls, while staff are overwhelmed by administrative work. We believe AI agents should handle workflows like scheduling, billing, prescription refills, and follow-ups so healthcare teams can focus on patient care.
We’re building the communication infrastructure modern healthcare needs. Our AI agents don’t just answer calls—they complete workflows end-to-end, ensuring patients never go unheard. To date, we’ve handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company.
What you'll do
- Build and operate production full-stack features powering AI-driven healthcare communication.
- Integrate with EHRs, legacy healthcare systems, and real-time voice infrastructure.
- Collaborate closely with product, design, and senior engineers to turn customer needs into shipped software.
- Debug and improve reliability, performance, and scalability across live systems.
- Contribute to technical discussions, code reviews, and evolving engineering best practices.
