About the role
We are looking for an experienced Solutions Engineer to join our rapidly growing Solutions Team. Our Solutions Team members get involved in several activities within pre-sales, launch solution architecting, working with customer IT teams to facilitate technical integrations, to technical project management. We are seeking a candidate who has a passion for over-achieving goals and helping to build high-growth companies! Our candidate should be a self-starter comfortable with identifying and understanding an opportunity when it is there. Present the company's capabilities at a strategic level and be comfortable to brainstorm and discover potential solutions with external parties up to C level.
Responsibilities:
- Support the company's pre-sales efforts by providing technical support to sales personnel through the sales-cycle.
- Work closely with the sales team, to support pre-sales activities, including, customer demos and presentations highlighting our value proposition to help move opportunities through the sales funnel. Position will require travel to customer and prospect locations.
- Help with preparation of responses to RFIs/RFPs
- Define and describe an architecture of a system in context of a specific solution. Work with Ridecell Product & Engineering teams, and customer/prospect IT teams to develop current & future state solution architecture for deployments.
- As a key member of the launch team, independently lead work streams like technical integration projects with customer/prospect IT teams.
- Support with in-field vehicle installation, verification, and activation process of hardware devices in customer vehicles.
- Work effectively as a cross-functional team member between Sales, Product, Engineering, Launch and Customer Success to ensure successful delivery on customer requirements and ultimately high levels of customer satisfaction
