About the role
About Traversal Traversal is the AI Site Reliability Engineer (SRE) for the enterprise—already trusted by some of the largest companies in the world to troubleshoot, remediate, and even prevent the most complex production incidents. Our mission is to free engineers from endless firefighting and enable them to focus on creative, high-impact work. Our roots remain deeply embedded in AI research, and we’re channeling that scientific rigor and creativity into building the premier AI agent lab for the enterprise. Hence, what we’re proudest of is assembling the most talented yet nicest group of individuals, including researchers from MIT, Harvard, and Berkeley, to world-class engineers from industry: Citadel Securities, Cockroach Labs, Datadog, DE Shaw, ServiceNow, Glean, Perplexity, Pinecone, and more, to take on one of the hardest problems for AI to solve. Without the entire team, none of this would be possible.
The Role As a Solutions Engineer / Deployment Strategist at Traversal, you’ll shape how our AI-native infrastructure product is introduced and deployed inside modern engineering organizations. You’ll guide prospects from initial technical discovery through pilot design, integration planning, and successful rollout. This is a foundational, customer-facing role at the intersection of technical depth, deployment design, and relationship building. You’ll architect deployment pathways, assess customer environments, and define how Traversal lands and expands within complex enterprises. You’ll partner closely with CEO, CTO, Product, Engineering, and GTM to translate customer needs into high-value pilot deployments and a repeatable sales motion. You’ll serve as the technical voice in prospect conversations, build resources that support go-to-market efforts, and relay insights that inform roadmap priorities. If you thrive in high-ownership, high-velocity environments—and want to design and execute modern deployment strategies for AI-native infrastructure—we’d love to meet you.