Pluno is building the first fully autonomous AI customer support team that handles every customer interaction, escalates intelligently, and asks the right people for help when needed. A Silicon Valley-style startup operating from Munich, Pluno serves 100+ businesses, including AAVE, Dune, and Scroll. The platform has answered more than 1 million customer questions per year across brands such as Lovable, Scroll, and Dune. Pluno is expanding beyond communities into product support and was previously known as AwesomeQA.
Total raised
$2.8M
Last stage
Seed
Investors
Alexander Abstreiter
Co-founded Pluno (formerly AwesomeQA) with his brother Korbinian. Previously helped scale B2B SaaS company Luminovo from 10 to 50 employees.
Korbinian Abstreiter
Data science graduate from ETH Zurich and founding engineer of beverage delivery service Drink Now. Co-founded Pluno (formerly AwesomeQA) with his brother Alexander.
LinkedInAlex
AI engineer with experience in B2B SaaS. Co-founded Pluno (formerly AwesomeQA) in 2021.
Korbi
AI engineer with experience in B2B SaaS. Co-founded Pluno (formerly AwesomeQA) in 2021.
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.