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Pylon

Pylon is an AI-powered operating system for B2B customer support, positioning itself as a modern alternative to Zendesk. Its main product includes ticketing, omnichannel integrations (Slack Connect, M

SaaS

Series B · $51.0M

Founded 2022

About Pylon

Pylon is an AI-powered operating system for B2B customer support, positioning itself as a modern alternative to Zendesk. Its main product includes ticketing, omnichannel integrations (Slack Connect, Microsoft Teams), AI knowledge base, and AI agents. The company serves 750+ customers and has achieved 5x+ year-over-year revenue growth over two years.

Company details

IndustrySaaS

Founded2022

Funding

Total raised

$51.0M

StandoutYBacked by Y Combinator · P26

“LeBron has an agent. Why don’t you?”

— Now you have one too.

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Standout.

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Last stage

Series B

Investors

Andreessen Horowitz (a16z)

Bain Capital Ventures (BCV)

General Catalyst

Y Combinator

Conversion Capital

Founders

MK

Marty Kausas

Co-founder and CEO of Pylon, the AI-powered B2B support platform.

BL

Bryant Lin

Software engineer at Pylon, featured in the company's 'Meet Our Team' blog series.

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.