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Pylon

Pylon is an AI-powered operating system for B2B customer support, positioning itself as a modern alternative to Zendesk. Its main product includes ticketing, omnichannel integrations (Slack Connect, M

SaaS

SERIES_B

Founded 2022

Website

About Pylon

Pylon is an AI-powered operating system for B2B customer support, positioning itself as a modern alternative to Zendesk. Its main product includes ticketing, omnichannel integrations (Slack Connect, Microsoft Teams), AI knowledge base, and AI agents. The company serves 750+ customers and has achieved 5x+ year-over-year revenue growth over two years.

Company details

IndustrySaaS

StageSERIES_B

Founded2022

Founders

Marty Kausas

Co-founder and CEO of Pylon, the AI-powered B2B support platform.

Bryant Lin

Software engineer at Pylon, featured in the company's 'Meet Our Team' blog series.