Constantly improve your customer experience.
Solidroad provides quality scoring, personalised coaching and feedback for your customer conversations both in training and live environments.
Customer-facing reps can practice realistic conversations (phone, email, live chat & video call) with AI customers and receive personalised coaching and feedback in a risk-free environment. Solidroad also integrates with your live channels to score conversations and find skill gaps for continuous improvement.
We are working with large sales and support orgs to screen candidates during interviews, reduce time to proficiency during onboarding as well as provide massive efficiency gains for enablement and operations teams.
Solidroad automatically evaluates 100% of your mock and live customer conversations meaning no more need for you to run manual role-play sessions or listen back to calls all day.
Total raised
$26.1M
Last stage
Seed
Investors
Mark Hughes
Co-founder and CEO of Solidroad (W25). Before Solidroad, I founded Gradguide, a coaching and mentorship network for recent grads, where I raised €2M, grew the team to 20, and exited in late 2022. Earlier in my career, I led Sales, Support, and Customer Success for EMEA at Chargify (now Maxio) and worked as an early sales rep at Intercom. I studied Business at Trinity College Dublin and spent a year at HEC Paris.
LinkedInPatrick Finlay
Co-founder and CTO of Solidroad (W25) and a second-time founder. Previously co-founded Monaru (S2019), where we helped individual creators earn $100k+ each by selling live classes online. Before that, I was as a product engineer at Intercom. I hold a BAI in Computer Engineering from Trinity College Dublin; my research focus was on dispute resolution mechanisms for Ethereum smart contracts.
LinkedInMark Hughes
Co-founder and CEO of Solidroad (W25). Before Solidroad, I founded Gradguide, a coaching and mentorship network for recent grads, where I raised €2M, grew the team to 20, and exited in late 2022. Earlier in my career, I led Sales, Support, and Customer Success for EMEA at Chargify (now Maxio) and worked as an early sales rep at Intercom. I studied Business at Trinity College Dublin and spent a year at HEC Paris.
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.