Manager, Financial Operations (Reconciliation)

Responsibilities: Lead daily, weekly, and month-end reconciliations for cash and transaction flows across channels, entities, and regions, with clear coverage, SLAs , escalation paths, and closing calendars. Manage reconciliation breaks end-to-end, including triage, investigation, root-cause analysis, documentation, and follow-up with Product, Engineering, Data, Ops, and PSP/Bank partners until full resolution. Understand end-to-end fund flows and transaction lifecycles to identify control gaps and risks, and design policies, procedures, and governance that ensure fund safety and strong financial controls. Drive continuous improvement of reconciliation systems, tools, and workflows, including automation, data quality checks, dashboards, and other scalable enhancements. Translate operational needs into clear

requirements/PRDs and partner with Product and Engineering to deliver and measure enhancements (e.g. break volume reduction, faster cycle times, improved accuracy). Partner with Product, Ledger/Accounting, and regional stakeholders to align reconciliation with product changes and reporting needs, and to standardise practices while respecting local

requirements. Lead, coach, and develop the reconciliation team, allocating resources across BAU and project work, and maintaining capacity planning, coverage, and training. What you bring: 5+ years of experience in Financial Operations, reconciliation, financial operations, payments operations, or related roles; experience in payments/fintech is strongly preferred. Proven track record leading cash, settlement, and transaction reconciliations at scale, and driving issues to closure with cross-functional teams. Strong understanding of end-to-end payment flows (authorisation, capture, settlement, refunds, disputes/chargebacks) and how these map to ledger entries. Experience improving processes and systems (automation, workflow tooling, data pipelines, controls), with the ability to write clear

requirements and influence prioritisation. Excellent analytical and problem-solving skills; able to deep-dive into large datasets and identify patterns and root causes. Strong stakeholder management and communication skills; comfortable escalating and driving accountability. People leadership experience (direct management or strong team lead experience). Proficiency with Excel/Google Sheets; familiarity with SQL/BI tools is a plus. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit,

qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

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