About the role
About Tava If you could spend your time doing something truly meaningful, chances are you’d choose work that could change people's lives for the better. At Tava Health, that's exactly what we do every day. Tava Health is a quickly growing venture-backed startup, focused on scaling access to behavioral healthcare. We make meaningful connections between providers and clients accessible and easy by partnering with organizations to bring high-quality mental health care to their employees, members, and communities.
About
the Role We are seeking a Senior Product Designer to lead the design of our patient-facing product experiences. This role will focus on creating intuitive, accessible designs for patient conversion flows, scheduling, payments, and the in-session telehealth experience. You will play a critical role in building a high quality experience that will shape how individuals access therapy at Tava Health. Key
Responsibilities User-Centered Design Excellence Create seamless, intuitive experiences across the patient journey: onboarding, provider matching, appointment booking, billing, and telehealth sessions. Design solutions that remove friction and increase patient engagement with mental health services. Accommodate multiple payment and coverage scenarios in a unified, elegant experience. Ability to craft multiple problem-led solutions for any request. Design Systems & Craft Build and maintain scalable design systems that ensure consistency and quality. Balance speed with craft. Ship polished work quickly without sacrificing user experience. Conduct user research and usability testing to validate design decisions. Partner closely with engineering to ensure high-fidelity implementation. Innovation & AI Integration Incorporate AI tools into your design process for faster iteration and exploration. Identify opportunities where AI can enhance patient matching, personalization, and overall experience. Cross-Functional Leadership Take full ownership of design outcomes and balance user needs with business goals. Navigate ambiguity and competing priorities with confidence and clear communication. Present design work to leadership with strong rationale and strategic alignment. Foster collaborative relationships across disciplines while articulating solutions for the ideal design direction.
