About the role
Join
the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens. Summary of Position As part of our team in the Shipping Department, you’ll play a crucial role in ensuring smooth operations. Your focus will be on maintaining excellent customer service and satisfaction. In addition to your existing
responsibilities, we’re introducing new aspects related to inventory and reverse logistics. Now, let’s delve into the specifics of processing inbound member registration forms and updating Ancora batches. Essential Duties and
Responsibilities Inventory Oversight: Keep track of office supplies and inventory levels of swag and P360. Ensure timely replenishment of supplies. Posts outgoing mail. Handle inventory-related tasks. Reverse Logistics: Manage the flow of returned packages, returned mail, and inbound replacement stocking orders. Process returns, salvage, and inventory removals (MIRs) in compliance with regulations. Handle environmentally sensitive items (ESIM) responsibly. Process restock and damaged items accurately. Processing Inbound Member Registration Forms: Receive and process member registration forms sent via mail Scan and digitize the forms for efficient record-keeping. Validate the information provided by cross-referencing with existing data. Updating Ancora Batches for Information Validation: Collaborate with the Ancora team to validate and update member information. Ensure accuracy and completeness of data within Ancora batches. Maintain data integrity and confidentiality. Additional
Responsibilities: Occasionally assist the Print Facility with print finishing tasks. Perform scanning and file conversion duties. Utilize strong communication skills to interact with colleagues and stakeholders Multitask effectively in our fast-paced environment. Demonstrate problem-solving abilities Maintain an organized approach with keen attention to detail. Proficiently use computer programs (Word, Excel, Outlook) in a Windows environment.