About the role
About Nirvana The $1 trillion commercial insurance industry is broken, still running on paperwork and fax machines. Rates are disconnected from actual risk, quotes take weeks, and claims drag on for months. Nirvana is changing that - using data and AI to reimagine insurance from the ground up. We’ve built cutting-edge predictive models using 50B+ miles of proprietary IoT data, and AI-powered underwriting and claims to be >4x faster. We’ve proven the model with $300M+ run-rate, industry-leading loss ratios and are backed by marquee VCs like Lightspeed, General Catalyst and Valor. We're now expanding beyond an AI-native insurer into a broader platform - multiple businesses transforming the entire insurance value chain. This role exists because we need someone to build the narrative for what we're becoming, not just what we've been.
The role As Head of Communications, you’ll partner with the CEO to define how the market sees us while building our external and internal communications strategy as the first dedicated hire.
Responsibilities include: Own our communications and PR strategy to elevate our market presence with investors, candidates, customers and partners Craft compelling narratives that position us as the category-defining innovator in AI and Insurance Shape investor-facing messaging and materials alongside the CEO Advance executive visibility through thought leadership and public presence Cultivate strong relationships with press and influencers Manage internal communications in partnership with key stakeholders Who we're looking for 10+ years of experience in communications, PR, corporate communications, or a related field In-house experience building and scaling the comms function in high-growth companies without an existing playbook Experience with executive communications and building leadership presence Strong relationships with tech, business, fintech and/or insurtech press Excellent written and verbal communication skills Strategic and analytical thinker who can distill complex technical and product concepts into compelling stories for different audiences Thrive in fast-moving, high-growth environments Bias-to-action: you move fast and aren't afraid to get your hands dirty Experience managing multiple brands / product lines is a plus
