About the role
Collaborates with internal stakeholders in the pre-sale process by understanding business
requirements and providing industry and technical input and/or solution offerings to help shape the deal. Supports drafting proposals and/or statement of work (SOW). Provides input on staffing and skill
requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers. Improves Managed Standard Offerings (MSO) quality and collaborates with portfolio and solution teams of the domain by providing feedback. Administer and maintain the enterprise MECM infrastructure and associated management systems. Manage software deployment, operating system imaging, application packaging, and endpoint lifecycle activities. Plan, test, and deploy security updates, patches, and configuration baselines to managed devices. Monitor MECM client health, deployment success rates, and overall system performance. Troubleshoot and resolve endpoint management, software deployment, and operating system issues. Develop and maintain technical documentation, standard operating procedures, and implementation guides. Support compliance initiatives through configuration management, reporting, and audit support activities. Collaborate with infrastructure, security, and operations teams to ensure effective endpoint management and service delivery. Provide technical guidance and recommendations for endpoint management modernization and process improvements. Support incident response, change management, and operational maintenance activities as required. Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 3+ years leadership experience in relevant area of business OR equivalent experience. government security screening
requirements are required for this role. but are not limited to the following specialized security screenings: The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph.
