About the role
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. The Manager, HRIS is responsible for the administration, support, and continuous improvement of the organization's Workday platform. This role partners with HR, Payroll, Finance, IT, and business stakeholders to ensure Workday effectively supports business processes, delivers accurate data, and provides a positive user experience.
The role oversees system configuration, enhancements, reporting, testing, release activities, and issue resolution while maintaining strong governance and data integrity. Key
Responsibilities Workday Administration & Support Manage the day-to-day administration and support of the Workday platform. Configure and maintain Workday business processes, organizations, security, and related functionality. Troubleshoot system issues and partner with stakeholders and Workday Support to resolve them. Ensure system configurations align with business