About the role
Job Details: Job Description: Role Summary: Intel's Brand and Creative team, within the Global Marketing and Communications Group, is seeking a Creative Operations, Agency and Content Transformation Lead to serve as the strategic owner of Intel's creative ecosystem. This role brings together creative agency management, creative operations, production governance, and workflow modernization into a single integrated function. Job Description: This leader will act as the operational backbone of Intel's creative organization - connecting strategy, creative development, agency partners, production teams, business stakeholders and technology platforms into a seamless operating model.
The role owns how work moves through the system: from intake and prioritization through resource management, workflow design, governance and asset management, performance measurement and delivery. Through architecting and optimizing Intel's global creative ecosystem, you will create a center of excellence enabling best-in-class creative work to happen efficiently, consistently and at scale.
Responsibilities Include, but are not limited to: Own and manage the day-to-day operations of the creative agency ecosystem, including external agencies, localization partners, production vendors, and in-house creative resources, serving as an accountable business owner for agency relationships and performance Manage inter-agency roles, escalation paths, decision rights, and creative approval boundaries; partner with procurement on onboarding, offboarding, quarterly business reviews, and performance management across external agency partners Support implementation of AI-enabled content and creative workflows by identifying automation opportunities across production, localization, tagging, and asset management, partnering with AI, technology, and content leaders to scale successful pilots across creative and content organizations Lead end-to-end creative operations from intake and briefing through production, localization, and final delivery; driving scalable workflows and governance across global and regional teams Oversee the global localization program from initial briefing through fulfillment, ensuring campaigns are adapted for local markets while preserving brand identity and messaging consistency Standardize creative briefs, intake processes, approval workflows, and performance reporting while managing SOWs, retainers, contract amendments, budget commitments, production estimates, and the global localization budget in partnership with procurement, finance, and legal to ensure visibility, efficiency, and effective resource allocation Ensure creative governance and consultation processes are in place to maintain brand integrity, quality standards, and production efficiency A successful candidate will demonstrate: A systems thinker who sees connections across people, process and technology Deep expertise in creative production planning and agency management, with a proven ability to deliver cost-effective SOWs and production estimates A global strategic mindset with the ability to partner across internal teams and external agencies to align media strategy and creative execution Strong financial acumen managing creative and production budgets Experience presenting to executive leadership and securing buy-in for operational models and budget allocations A collaborative approach to creative consultation and governance, ensuring brand consistency and quality across all touchpoints Highly organized and detail-oriented, with strong project management skills and tools Ability to translate business challenges into automation opportunities that improve speed, quality, and scale Calm and effective in fast-moving, ambiguous environments.