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About
the Role Outbound Product Management is R&D's operating layer in the field — the function that sits between what we build and how it actually performs with customers. As an Outbound Product Manager focused on Identity, you'll start by owning the field motion for our Identity Threat Protection launch: running structured field validation before a playbook exists, testing messaging in live conversations, and diagnosing whether early friction reflects a real product gap or a positioning gap. As the product matures to GA, you'll transition into standing ownership of the identity product area — generating ongoing signal, running adoption diagnostics, and supporting high-touch customer situations that require real identity depth. This is not a feedback-intake role. You won't just relay what you hear in customer conversations — you'll apply judgment to it. That means distinguishing a real product gap from a positioning gap or a sales-motion gap, validating that a pattern holds across accounts rather than resting on a single anecdote, and knowing when a read is solid enough to bring back to PM versus when it needs more digging. Your identity background is what makes this role work: you'll be the person in the room who can go toe-to-toe with a customer's security team on IAM, authentication, and access patterns, and translate what you hear into something Product and Product Marketing can act on.
What You'll Do Near-term (Identity Threat Protection launch): Own the EA-to-GA motion for the Identity Threat Protection launch: demos, deep dives, and POVs. Test messaging hypotheses in live deals alongside Sales Engineers, and diagnose competitive loss reasons — product gap vs. framing gap. Brief PM with pattern analysis across accounts, and document what works to produce a proven playbook ready for SE enablement at GA. Ongoing (as the product area matures): Transition into standing ownership of the identity product area, carrying it forward permanently as the product moves through its lifecycle. Run adoption diagnostics on identity features, and support technical evaluations in competitive renewals. Provide consultative escalation support on complex identity-related customer situations, growing into direct participation on the most complex cases over time. Partner with Product Marketing as a standing collaborator on identity messaging and competitive positioning as new pressures emerge. Must-Have Skills 4+ years as a Sales Engineer, Solutions Engineer, or similarly technical customer-facing role at an identity security company (IAM, IGA, PAM, SSO/authentication, or adjacent). Deep working knowledge of identity security concepts: authentication flows, access patterns, privilege escalation, account takeover dynamics, and how identity threats actually show up in customer environments. Has worked in a pre-launch or early-stage product environment before a playbook existed — can point to a specific program, motion, or deliverable they built from scratch. Strong written and verbal communication — able to turn technical identity conversations into a defensible, pattern-based narrative for both technical and non-technical audiences. Credible in front of technical buyers and security teams; equally comfortable in a live customer deep-dive and an internal roadmap review. Has operated in a field intelligence or outbound-facing capacity — SE, OPM, Field PM, or equivalent — where the primary output is pattern synthesis and product insight, not quota attainment. Has taken a field observation from raw signal to a documented recommendation that a PM or GTM team acted on, not just surfacing issues, but following through with evidence.
Nice to Have Direct experience with account takeover (ATO), session/privilege abuse, or identity-based attack patterns specifically. Prior involvement in a new-product launch, early-access program, or beta motion. Experience running or presenting in structured cross-functional forums (POV reviews, launch/GTM syncs). Comfort using AI tools to synthesize patterns across large sets of qualitative input (support tickets, call transcripts, win/loss notes). Why This Role Matters Identity is one of the fastest-growing and highest-stakes areas of our product line, and the difference between a real identity insight and a surface-level one shows up immediately in front of a customer's security team. This role exists to bring genuine identity depth into the field motion from day one — starting with a brand-new launch, and growing into permanent ownership of the area as it matures. You’ll be trusted to run engagements independently and build real domain credibility, with a clear path to owning the highest-stakes identity situations as you grow into
the role. #LI-LM3 Actual
compensation will be determined based on several non-discriminatory factors including skills, experience,
qualifications, and geographic location. In addition to base salary, this role may be eligible for
bonus or incentive
compensation, equity, and a comprehensive
benefits package. Base salary range: $133,900 — $192,500 USD AI and our hiring process Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role
requirements to suggest interview questions and identify areas for the interviewer to explore. They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here . About Abnormal Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. 4,500+ enterprises trust our behavioral AI platform. Learn More Imposter Alert Please be aware of individuals fraudulently posing as Abnormal recruiters. All official recruiting communication comes from an @abnormal.ai email address, and we will never request payment or sensitive financial information during the hiring process. If something feels off, verify
the role on this careers site before responding. As part of Abnormal AI's secure hiring practices, we conduct video interviews and validate applicant identity at various stages through our recruitment process. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards. Abnormal AI is committed to protecting your privacy. Please review our Abnormal AI Applicant Privacy Policy for full information about how Abnormal AI uses your personal information. By submitting an application you confirm that you have read and understand the Abnormal AI Applicant Privacy Policy . Apply for Outbound Product Manager — Identity Focus Submit your application below. We review every submission and typically respond within two weeks.
Compensation Disclaimer: The base salary range for this position is dependent on the candidate's experience, skills,
qualifications, and location. The actual offer may vary. In addition to base salary, this role is eligible for equity, annual
bonus, and
benefits. Equal Employment Opportunity: Abnormal Security is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Privacy: By submitting your application, you agree to the processing of your personal data in accordance with our Privacy Policy . Back to Open Roles Behavioral AI that protects email, identity, and AI—and stops insider threats. Request a Demo Platform Email Security AI Security Mailbox AI Phishing Coach Integrations Solutions Solutions by Use Case Solutions by Industry Customers Customer Stories Customer Love Support Portal Resources Blog Learning Center Abnormal Intelligence Glossary Company
