About the role
About Pepper Content Pepper Content is a rapidly growing content marketplace that connects businesses with a curated network of professional content creators. We are seeking a dynamic and results-oriented Business Development Representative to join our high-energy team. At Pepper Content, we value creativity, innovation, and a commitment to delivering top-notch content solutions. CS/PM is responsible for providing project management expertise and support on pre-defined projects. Examples include process-improvement and transformational projects, project management support for client based scientific service/publication projects.
Responsibilities: Project Management: ● To bear the onus of delivery of the project and ensure a smooth flow of information to meet customer requirement ● To build a strong working relationship with client and the internal team which would help achieve business targets ● End-to-end project management from project initiation to closure by understanding the scope, determining the resource and developing the project schedule ● Set and develop the operational aspects of the project, develop and monitor timelines, milestones and project metrics ● Project timeline & cost management: Effective and efficient management of assigned projects to complete projects on time and within the budget ● Risk Management & Mitigation: Identify the risk associated with the project and form a mitigation strategy with help of cross functional team for smooth operations ● To prepare weekly and monthly reports for the senior management Collaboration: ● Ability to influence without direct authority ● Establish and maintain efficient working relations with all internal & external key stakeholders ● Participate in project movement activities, support team initiatives & objectives ● Identify and recommend process improvements and initiatives ● Facilitate resolution of any issues by working closely with cross-functional teams Operational: ● Plan, execute and manage deliveries for enterprises across industries ● Ensure on/before time delivery of projects that match/exceed set quality standards ● Plan and monitor capacity utilisation on projects and supply of talent accordingly ● Expertise in project management and ability to set and integrate new SOPs and training on tools to be used during all steps of managing the projects. ● Mentor, train and lead a team of project managers and supply leads Financial Management: ● Be responsible for ensuring timely & correct invoicing based on agreed milestones & customer preference ● Maximise PO utilisation by working closely with client partners ● Monitor and manage scope changes to close the loop with respective client partners ● Control the project and monitor MIS, Invoicing, consultant costs, cash flow etc. ● Meet all monthly reporting/business metrics/KPI
