About the role
About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity: Union Paymaster (Remote - US/Canada) The Union Paymaster is responsible for processing union payrolls on time, accurately, and compliantly, within stated SLA timelines. This role requires the ability to synthesize complex collective bargaining agreements and apply them correctly to payroll calculations and edge cases, while maintaining a high bar for documentation and cross-functional communication. What You'll Do: Process union payrolls accurately and compliantly within stated processing timelines/SLAs. Synthesize and correctly apply information from complex collective bargaining agreements, side letters, and simple mathematical rules when processing payroll. Ensure correct interpretation of union agreements and other provisions; escalate to appropriate partners when formal interpretation is required. Manually review and validate calculations; identify discrepancies and make corrections/overrides as needed. Multitask across multiple payrolls and deadlines; proactively manage workload and priorities. Maintain clear, well-documented notes in systems so others can understand the status of a payroll and the rationale for decisions. Build strong working relationships with internal partners (e.g., Labor Relations, Customer Success, Payroll Ops/Tax Ops, Product/Engineering) to resolve issues quickly and reduce repeat work. Contribute to SOPs, knowledge sharing, and continuous improvement efforts. What You'll Have: Minimum 3+ years of experience in a multi-union payroll environment. Demonstrated ability to interpret and apply union rules and working conditions in a production payroll context. Strong attention to detail and comfort working under pressure and deadlines. Clear written and verbal communication across multiple channels. Basic spreadsheet skills (Excel/Sheets) and comfort learning new systems quickly. Schedule flexibility to accommodate workload and client needs. Extensive knowledge of entertainment union contracts preferred (SAG-AFTRA, DGA, IATSE, Teamsters, etc.). Experience operating in a scaling operations environment with evolving tools and processes preferred. History of improving documentation standards and operational workflows preferred. Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: Unlimited Paid Time Off Work from anywhere in Canada and USA Health and Dental benefits Up to $1,500 USD/ $2,025 CAD towards IT set up for your home Up to 2% matching RRSP / 401K Learning and Development opportunities Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote
