Senior Onboarding Specialist

Responsibilities</strong></p> <ul> <li>Understand client needs and design tailored solutions using Zenoti.</li> <li>Lead product demos, training sessions, and solution reviews with a strong business impact.</li> <li>Configure and optimize the platform according to each client’s specific workflows.</li> <li>Anticipate risks and ensure smooth project rollouts.</li> <li>Provide high-level technical support and troubleshoot customer issues efficiently.</li> <li>Work closely with internal teams to improve product features and integrations.</li> <li>Stay up to date with new Zenoti features and industry trends.</li> <li>Manage multiple projects simultaneously, ensuring compliance with SLAs and KPIs.</li> </ul> <p><strong>

What We're Looking For</strong></p> <ul> <li><strong>Fluency in both French and English</strong> (written and spoken).</li> <li><strong>4 to 8 years of experience</strong> in enterprise software implementation and support.</li> <li>Strong technical knowledge in <strong>APIs, cloud solutions, and data migration</strong>.</li> <li>Proven experience deploying software at scale and working with enterprise clients.</li> <li>Excellent communication, presentation, and client training skills.</li> <li>Ability to manage multiple projects and work across distributed teams.</li> <li>Strong analytical thinking and problem-solving skills.</li> <li><strong>

Bonus points</strong> for knowledge of HTML, JavaScript, JIRA, or experience in the wellness/spa industry.</li> </ul> <p><strong>

Why Join Zenoti?</strong></p> <ul> <li>Be part of a <strong>fast-growing, innovative company</strong>.</li> <li>Enjoy <strong>attractive salary and

benefits</strong>.</li> <li>Grow your career in an <strong>international environment</strong>.</li> <li>Collaborate with a <strong>diverse, dynamic, and passionate team</strong>.</li> </ul> <p><strong>Ready to be part of Zenoti’s journey?</strong><br>Apply now and join us in transforming the wellness industry with cutting-edge technology and meaningful impact.</p> </div> <p> </p> </div><div class="content-conclusion"><p><em>Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</em><em> </em><em>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,

compensation and training.</em></p></div>

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.