About the role
About WellTheory WellTheory is a digital health company helping people with autoimmune conditions take control of their health through personalized care, nutrition guidance, and ongoing coaching. We're a team of 60+ passionate people who believe better care starts with better relationships. We're also building one of the most AI-forward organizations in healthcare — not by replacing our team with AI, but by expanding what every person here is capable of.
About
the Role WellTheory is looking for a passionate, results-driven Implementation Manager to launch our enterprise clients and set them up for long-term success as we scale. You'll own the end-to-end client implementation process, ensuring launches happen on time,
requirements are met, and our programs successfully get into the hands of members. You'll serve as the primary project owner across every implementation, coordinating with client stakeholders (HR,
benefits, wellness, medical directors, and technical teams) to translate contractual commitments into successful go-lives. This is a cross-functional role that collaborates closely with Sales, Product, Operations, Engineering, and Care — and reports to the Co-founder, Operations .
What You'll Do Owning client implementation plans end-to-end, from kickoff through go-live and handoff to Client Success Managing multiple concurrent implementations against aggressive timelines Gathering business
requirements and translating them into clear internal specs Serving as the primary point of contact for client implementation stakeholders Coordinating cross-functional workstreams across Sales, Product, Engineering, and Care Anticipating and resolving implementation risks with urgency and care Contributing to playbooks and best practices as the Implementation function scales You Might Be a Great Fit If You... Have 5+ years of implementation, client onboarding, or program management experience , ideally in digital health,
