About the role
As a successful CO+I CE Field Service Engineer, your success will be measured by: Data Center Operations Ensures compliance with data center business units and service-level policies. Engages with appropriate teams and resources to execute tasks or projects. Demonstrates conscientiousness on cost adheres to budget
requirements; keeps costs reasonable and contributes to staying within budget. Follows and adheres to safety and security policies and procedures. Reports immediately any safety or security issues or concerns. Participates in Root Cause Analysis (RCA) process as appropriate. Service Delivery Maximize Critical Environment (CE) availability in conjunction with our landlord partners at our leased Datacenters and to ensure optimal operational efficiency ( power , cooling, network and security) Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our leased Datacenters (MOP/SOP/EOP review, RCAs, FMEAs, change governance, and risk mitigation) Reduce high-impact and human-error Critical Environment (CE) incidents year over year Deliver on cost/energy efficiency initiatives Support delivery of the Datacenter's Emergency Preparedness and Response plans and act as an escalation point for all facilities-related issues within our leased datacenters Coordinate, plan, schedule, and supervise CE audits and compliance verification as needed Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and Landlord partners (including contributing to MBRs, QBRs) Work with regional and global peers to share and build best practices across the entire datacenter portfolio Provides mentorship across data centers for specific expertise. Contributes to a positive team environment by learning and adopting best practices. Contributes constructively during team meetings and in cross-disciplinary collaborations within the service team. Supports escalation of issues to appropriate owner. Bachelor's degree in Mechanical Engineering , Electrical Engineer or a related technical field with at least 5 years of industry experience in a Datacenter or other critical environment facility; OR 3+ years of relevant industry experience with completed related college coursework. 5+ years' experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) These
