About the role
Saltbox makes the hardest parts of running a small online business simple. Our workspaces bring together flexible warehouse suites, offices, and hands-on logistics support — all designed to help eCommerce entrepreneurs scale with confidence. Our members run businesses across Fashion & Apparel, Health & Beauty, Electronics, Household Goods, and more. When you join Saltbox, you're not just joining a company — you're helping real small business owners in your own backyard succeed. We’re looking for a full-time Operations Lead to hold the day-to-day standard at one of our Saltbox locations. This isn’t a task-doer role — it’s a leader-in-motion role. You run the shift. You direct
the team. You stay close to members. You’re the person who turns the systems and standards your Location Manager has built into reality, every open and every close. The right person for this role is a hands-on operator with leadership instinct. You know how to get the work done yourself, and you know when the right move is to coach someone else through it. You don’t wait to be told something’s off — you catch it and you act. What we offer We strongly value creating an environment where our employees are healthy and happy. Because of this, we are committed to generous
benefits including: Medical coverage — 100% covered for two Aetna plans, or a low premium for PPO Dental and vision covered at 100% 401K plan options Company-paid long-term and short-term disability and life insurance Paid holidays, vacation time, sick time, and paid parental leave Learning and professional development budget
The role The Lead is the operator who keeps a Saltbox location running at standard every day. You don’t own the business-level outcomes — those sit with your Location Manager. You own the daily execution that makes those outcomes possible. The best Leads run the day with judgment, not just urgency. You stay close to your team and your members, you hold the bar on how the building operates, and you know the difference between a moment that needs your hands and a moment that needs you to coach someone else through it. When your Location Manager is out of the building, the building doesn’t slip — because you’re in it. You'll also be on the floor doing real work alongside
