Meditopia hiring Customer Success Manager in Istanbul, Türkiye | LinkedIn Skip to main content LinkedIn Customer Success Manager in San Jose, CA Expand search This button displays the currently selected search type. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Jobs People Learning Clear text Clear text Clear text Clear text Clear text Sign in Join now Customer Success Manager Meditopia Istanbul, Türkiye Apply Customer Success Manager Meditopia Istanbul, Türkiye 4 days ago Over 200 applicants See who Meditopia has hired for this role Apply Save Report this job Meditopia is excited to be looking for a Customer Success Manager . Come join us on a unique adventure to transform the lives of working professionals from the inside out by reconnecting to themselves, to the moment, and to their inner resilience. About Us Meditopia is a leading Employee Care Platform, supporting the mental and physical wellbeing of employees worldwide through services like online therapy, dietitian consultations, and physiotherapy sessions. We help organizations build healthier, more resilient workplaces where people can truly thrive, at work and in life. What You’ll Do Act as the main point of contact for assigned customer accounts, ensuring a smooth and supportive experience at every stage. Onboard new customers and help them integrate Meditopia’s services into their employee care programs. Build strong relationships with HR teams, managers, and decision-makers to understand their needs and help them achieve measurable well-being outcomes. Track engagement, identify opportunities for growth, and proactively address challenges before they arise. Conduct regular check-ins, share insights, and highlight best practices that help our partners get the most out of Meditopia. Collaborate closely with our Product, Marketing, and Operations teams to represent the customer’s voice and enhance our offering. Support retention and renewal processes by ensuring long-term satisfaction and success. Create and share educational materials, reports, and success stories to strengthen relationships and demonstrate value. What We’re Looking For 2-4 years of experience in Customer Success, Account Management, or a similar client-facing role, preferably in SaaS, wellness, or HR tech. Excellent communication and relationship-building skills with a natural sense of empathy and active listening. A proactive mindset and comfort in working with data to identify trends and opportunities. Ability to manage multiple accounts while maintaining a thoughtful, human approach. Curiosity, openness to learning, and enthusiasm for Meditopia’s mission. What We Offer Employee Stock Option Plan (ESOP) Private Health Insurance (including spouse and children, if any) Private Life Insurance Monthly Meal Allowance Meditopia Credits for services such as nutritional counseling, parental counseling, and psychology support directly in the Meditopia app WellnessPass Membership – accessible to you and one family member Show more Show less Seniority level Associate Employment type Full-time Job function Sales and Customer Service Industries Wellness and Fitness Services Referrals increase your chances of interviewing at Meditopia by 2x See who you know Get notified about new Customer Success Manager jobs in Istanbul, Türkiye . 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Location
Istanbul, Türkiye
Experience
2+ years
Berk Yilmaz
Co-Founder
Fatih Mustafa Çelebi
Co-Founder
Ali Murat Ceylan
Co-Founder