About the role
Customer Engagement Surfaces customer organization structure to identify decision makers leveraging partners and v-teams. Ensures continuity of customer accounts and monitors customer satisfaction metrics by proactively establishing conditions of satisfaction at outset of engagement and managing escalation process. Account Management 6+ years of sales and negotiation experience with year-over-year growth OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 4+ years of sales and negotiation experience or related work or internship experience with year-over-year growth OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 3+ years of sales and negotiation experience or related work. 8+ years of technology sales and negotiation experience with year-over-year growth OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 6+ years of sales and negotiation experience or related work or internship experience with year-over-year growth OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 5+ years of sales and negotiation experience or related work. OR equivalent experience. Strategic thinking & execution. Ability to develop sales and business strategy options, while also being able to successfully execute plans and build strong relationships. Excellent Communicator. Strong negotiation, organizational, presentation, financial acumen, written, and verbal communication skills. High Performer. Highly driven person who consistently exceeds goals and expectations and has the ability, characteristics, and determination to compete effectively against skilled and diverse competition. Collaborative. Growth Mindset. Ability to overcome and work around problems that are inevitable in rapidly growing businesses - positive approach to problem solving, learning, and development. Purposeful Planner & Executor - Delivers business impact with intentional planning, driving clarity to
the team with consistent coaching rhythms, removing blockers and ensuring quarterly business budget goals are met.
