About the role
Are you ready to help shape the future of technology within ISD? You'll collaborate with top-tier stakeholders, drive project governance, and act as a trusted advisor, ensuring the seamless implementation of groundbreaking solutions. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide. Understanding Customer/Partner Technical Environment Gathers customer/partner insights from a broad range of stakeholders as well as the main business sponsor to shape and form both the definition and ongoing execution of projects. Identifies and evaluates industry trends (customer industry verticals, information technology [IT] industry). Adapts business models, plans, and solutions to insights. Works with customer/partner stakeholders (e.g., Enterprise Architects, Security Team, Development Team, Operations Team) and business sponsor to socialize both the business solution and the project approach to determine if changes are needed to the business solution. Where the cost of change is accepted by the customer, shares this feedback with the project team and the broader account team to make the necessary adjustments using mechanisms such as updating the solution approach and projected costs in presales and change requests in delivery. Architecture Design and Deployment Builds and maintains an architecture description document, an architecture decisions log, and a
requirements/constraints traceability matrix to ensure the rationale for the business solution's Architecture is known and understood. Collaborates with the Project Manager to jointly drive project/technical governance of the design, build, and deployment into use of proof of concepts (POCs) and pilots, using enterprise architecture processes and ensuring quality control through peer review. Works with customers to understand and demonstrate business value (e.g., release of revenue, cost savings) that the business solution realize. Works with the business sponsor and customer/partner stakeholders (e.g., Business users, Enterprise Architects, Security Team, Operations Team) to gather and ratify
