Senior Technical Trainer - (Enterprise Solutions)

Qualifications Bachelor's Degree in Education, Healthcare Administration, or a related field, or equivalent industry experience. 3+ years of experience in a technical training, instructional design, or a learning and development role. Experience working within a healthcare payer, health plan, TPA, claims administration, or healthcare technology environment preferred. Knowledge of healthcare claims processing workflows, including medical, dental, and vision strongly preferred; pharmacy

benefits knowledge is a plus. Experience developing and delivering technical training programs for enterprise software solutions. Excellent verbal, written, interpersonal, and presentation skills with the ability to communicate complex concepts to both technical and non-technical audiences. Strong project management, organizational, and prioritization skills with the ability to manage multiple initiatives in a fast-paced environment. Proficiency in Microsoft Office Suite and training/documentation tools such as Scribe, Articulate, Jira, Confluence, and LMS platforms. Ability to work effectively across cross-functional and geographically distributed teams. Ability to travel up to 5-10% as needed.

Benefits Judi Health provides all full-time and part-time benefit-eligible employees with the ability to elect medical and pharmacy coverage, dental insurance, vision insurance, accidental injury insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts. Full-time employees also have access to a health savings account, voluntary life insurance, and voluntary accidental death and dismemberment insurance for themselves and their eligible dependents. Judi Health provides full-time employees with the following

benefits at no cost to the employee: basic life insurance, basic accidental death and dismemberment insurance, paid time off, sick time, holidays, short-term disability, long-term disability, an employee assistance program, and a wellness program. Full-time employees are also eligible for a 401(k) plan with company match after one year of full-time employment. About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Judi Rx , a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. New York, NY Salary Range $98,400 — $123,000 USD Denver, CO Salary Range $90,400 — $113,000 USD Charlotte, NC Salary Range $82,000 — $102,500 USD All employees are responsible for adherence to the Judi Health Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and

responsibilities as needed to best meet organizational goals. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy .

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