About the role
About Moove AV At Moove AV, we aren’t just moving vehicles; we’re building the backbone of the autonomous revolution. Partnering with industry leaders like Waymo, we’re redefining fleet management and driving the commercialization of autonomous vehicles. We’re expanding globally and seeking passionate, innovative professionals to join our journey. If you’re ready to be at the forefront of cutting-edge technology and help make mobility safer, more efficient, and accessible, we want to hear from you! Position Summary Moove is seeking an IT Systems & Automation Engineer to support and improve daily IT operations across multiple active sites and markets. This role is responsible for onboarding and offboarding employees, managing hardware and software lifecycle processes, administering enterprise SaaS platforms, supporting identity and access management systems, and assisting with the development of automation workflows and lightweight internal operational tools. The ideal candidate combines strong operational IT experience with a passion for automation, process improvement, and problem-solving. This individual will work closely with leadership, operations teams, vendors, and employees to improve operational efficiency, reduce manual processes, and help scale IT systems and workflows as the organization grows. This is a hands-on role that combines systems administration, endpoint management, SaaS administration, workflow automation, API integrations, and lightweight internal application support in a fast-paced operational environment. What You’ll Be Doing Manage onboarding and offboarding processes across multiple enterprise systems and operational workflows. Provision, configure, deploy, ship, recover, and maintain IT hardware including laptops, Chromebooks, mobile devices, and related peripherals. Administer user accounts, permissions, group memberships, and access controls across enterprise platforms including identity management, email, collaboration, ticketing, and operational systems. Support enterprise SaaS platforms including Google Workspace, JumpCloud, Slack, Atlassian, and related operational tools. Maintain accurate hardware inventory, software licensing records, and asset lifecycle tracking processes. Coordinate with HR, leadership, hiring managers, vendors, and operations teams to ensure onboarding and offboarding activities are completed accurately and efficiently. Assist with the development and maintenance of internal operational tools, dashboards, lightweight web applications, and automation workflows. Support API integrations and workflow automation between systems such as JumpCloud, Google Workspace, Slack, Jira, inventory systems, and internal portals. Assist with ongoing enhancements and operational support for internal platforms such as the Moove AV portal. Develop scripts and automation workflows to reduce repetitive operational tasks and improve efficiency. Assist with reporting and dashboard development related to inventory, onboarding status, licensing, network performance, operational metrics, and asset management. Troubleshoot endpoint, account, application, and operational system issues across a distributed operational environment. Assist with software deployment, endpoint configuration, operational compliance tasks, and systems standardization. Support operational IT projects including site launches, hardware deployments, workflow improvements, systems integrations, and process optimization initiatives. Maintain technical documentation for systems, operational workflows, onboarding processes, automation scripts, and internal tools. Coordinate vendor support cases, warranty replacements, software renewals, and procurement activities. Participate in periodic audits of devices, systems, accounts, permissions, and operational processes. Support security and compliance initiatives including MFA enforcement, access reviews, device management, and operational governance processes. Perform additional technical and operational duties as assigned. Knowledge, Skills & Abilities Strong understanding of IT operations, systems administration, endpoint management, and SaaS administration. Experience supporting identity and access management systems such as JumpCloud, Okta, Azure AD, or similar platforms. Familiarity with Google Workspace, Slack, Atlassian/Jira, endpoint management systems, and IT ticketing platforms. Experience managing hardware inventory, software licensing, employee provisioning, and operational IT workflows. Familiarity with REST APIs, JSON, SaaS integrations, and workflow automation concepts. Basic scripting or development experience with Python, JavaScript, PowerShell, PHP, Bash, or similar technologies. Ability to assist with lightweight internal application support, automation workflows, dashboards, and operational tooling. Familiarity with AI-assisted development tools and automation platforms preferred. Strong troubleshooting and analytical problem-solving abilities. Excellent written and verbal communication skills with the ability to support both technical and non-technical users. Strong organizational skills with the ability to manage multiple projects, priorities, and operational tasks simultaneously. Comfortable operating in fast-paced environments with evolving priorities and rapid organizational growth. Ability to work independently while maintaining strong communication and collaboration across teams. Strong attention to detail and commitment to operational consistency and process improvement. Working Environment Work is performed in a hybrid office and operational environment with regular computer and desk work. Occasional travel (up to 25%) to operational sites or field locations may be required. Role may involve lifting and transporting IT equipment up to 50 pounds. Position may require occasional after-hours support related to onboarding, deployments, maintenance windows, operational incidents, or emergency support activities. Flexibility and adaptability are essential in a rapidly growing operational environment. Minimum
