About the role
You will be a part of the People team and report to Anne , our HR Director. Our people team is a key pillar to Swan’s success and includes HR, Recruitment, and Office Management. Your role will make you the go-to expert for all training topics within the HR team, owning the full training lifecycle for our ~350 Swanees. ✨ Your mission: Training provider management You will be the primary contact and coordinator for all external training organizations operating at Swan: The language training provider The management training partner The mental health and well-being training provider The mandatory safety training providers Training planning & engineering Build and manage the annual training calendar: plan and schedule all sessions Participate in the design of training modules alongside providers and internal facilitators Send all invitations and manage participant communications ahead of each session Quality & satisfaction monitoring Systematically organize post-training satisfaction surveys after each session Analyze survey results and continuously improve training quality Reporting & budget Maintain live, permanent reporting on training activity: number of employees trained, internal vs. external ratio, costs Track the training budget and process all purchase requests when contracting with providers Produce mandatory statutory training reports and prepare CSE presentations Annual training needs analysis (February/March) Collect and analyze training needs from individual employee performance reviews Facilitate arbitration sessions with managers and HR: validate or reject training requests within the allocated budget Communicate validated training decisions to all employees Year-round training deployment Drive the full deployment of the validated annual training plan Serve as the key reference point for all internal trainers (nearly 50% of modules are delivered by internal facilitators) Keep all training documentation up to date in the Notion knowledge base, accessible to all Swanees