About the role
The Mission
Moove AV is the silent engine of the mobility revolution. We don’t just manage fleets; we engineer the operational infrastructure that allows autonomous vehicle (AV) technology to scale globally. By partnering with world-class OEMs and tech providers, we ensure high-performance autonomous fleets are deployed with surgical precision.
As the General Manager, you are the architect of our Philadelphia operations. You will bridge the gap between cutting-edge software and the physical reality of fleet deployment, ensuring our vehicles are safe, available, and performing at peak efficiency.
The Role
This isn't a traditional fleet management role. You will lead three critical pillars: Ride Hailing Operations (RHO), Fleet Development & Readiness (FDR), and the Incident Response Team (IRT). You are the ultimate custodian of safety and the primary driver of operational profitability.
Key Responsibilities
1. Operational Excellence & P&L Mastery
Own the P&L: Drive aggressive cost efficiencies and identify opportunities for operational "alpha."
The Playbook: Implement and evolve our core SOPs using Kaizen frameworks to ensure every movement is optimized.
Infrastructure: Oversee the vehicle fleet and physical depot infrastructure.
Compliance & Safety: Act as the ultimate steward of safety culture, ensuring 100% regulatory compliance and vehicle health.
2. Strategic Partnership Management
Partner Liaison: Serve as the primary operational lead for our AV Partners, managing high-level escalations and strategic alignment.
Vendor Ecosystem: Manage outsourcing partners and third-party suppliers with a focus on high-yield performance and commercial discipline.
3. Scaling & AI Integration
Efficiency First: We favor AI-driven solutions over headcount. You will be expected to leverage automation and AI tools to solve operational bottlenecks.
The Scorecard: Design and manage business performance metrics (KPIs) for company-wide visibility.
Team Building: Design, recruit, and lead a high-calibre team that thrives in a decentralized, fast-paced environment.
Your Profile
The Veteran: 10+ years of experience in high-complexity operations (EV fleets, logistics, or advanced supply chain).
The Lean Expert: Deep familiarity with Kaizen or Six Sigma. You hate waste and love process.
The Tech-Optimist: You have an instinctive preference for using AI and technology to scale operations rather than simply hiring more people.
The Leader: A proven track record of building "A-player" teams and managing third-party commercial relationships with grit and diplomacy.
Education: Degree in Engineering, Logistics, Operations Management, or a related field.
Key Performance Indicators (What Success Looks Like)
P&L Performance: Consistently hitting or exceeding Monthly P&L targets.
Fleet Uptime: Achieving peak vehicle availability through proactive readiness.
Safety Record: Maintaining a zero-compromise safety threshold across all fleet metrics.
Why Moove AV?
Our team is collaborative, fast, and intellectually curious. We’re not just moving cars; we’re moving the needle on how cities function. If you’re ready to lead the charge in Philadelphia, let’s talk!
