About the role
Title – Sr Invoicing Analyst Location – Remote, India EGNYTE YOUR CAREER. SPARK YOUR PASSION. Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values: Invested Relationships Fiscal Prudence Candid Conversations ABOUT EGNYTE Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com THE OPPORTUNITY Our Order-to-Cash team supports our customers proactively by identifying opportunities for operational improvements and system optimization. The successful candidate will have a record of success in thinking outside the box to find the optimal and scalable solutions to problems. WHAT YOU’LL DO Own the invoicing process by interpreting sales contracts, verifying sales orders and invoices in NetSuite and Salesforce Billing, and delivering the invoices to the customers in a timely manner Process credit memos accurately and in a timely manner and maintain proper levels of approval and documentation Be the subject matter expert for customer record and sales transition details in NetSuite and Salesforce Billing Support and resolve invoicing-related inquiries and requests from external customers and internal cross-functional team members timely Support the accounting close process and revenue reporting
requirements such as reconciling invoices, credit memos, and sales tax Partner with the upstream teams to understand the root cause of customer billing issues and propose scalable solutions Assist with audit requests and other ad-hoc projects YOUR
