About the role
I'm Katie Burke , Manager, People Operations at Teamworks. Our People Operations team is the engine behind the employee experience here, making sure everyone, whether they're in the US, UK, Canada, or one of the markets we support through our EOR partner, feels genuinely taken care of from day one. As that global footprint has grown,
benefits and leave have grown right alongside it, enough to deserve a dedicated owner who can go deep in this space while still being a flexible, hands-on member of the wider People team. This is a specialized People Operations Coordinator focused on
benefits administration and leave management. You'll be the person our employees turn to with their
benefits questions, the one building clear learning materials that help people actually use and get value from their
benefits, the trusted guide for employees navigating a leave, and a key part of how new hires get oriented to their
benefits when they join. There's a lot to build here and I'm looking for someone who's genuinely employee-focused and wants to own and grow this as we scale over the next few years.
The Role Own US and global
benefits administration end to end, including health, dental, vision, life, and voluntary plans across our US, UK, Canada, and EOR markets, from new-hire enrollment through terminations with accurate, timely data in the HRIS Serve as the primary point of contact for employee
benefits questions, resolving issues and guiding employees through their plan options, and manage relationships with
benefits providers to ensure accurate billing, contract compliance, and quality service Manage leave for US and global employees, including the leave management system and serving as the hands-on, trusted expert who guides employees through statutory, state, and FMLA leave as well as short- and long-term disability Lead the annual open enrollment process and build engaging education materials and presentations that drive higher
